Campaign Operations Manager

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
30K-30K Annually
Entry level
Digital Media • News + Entertainment
The Role
Manage digital advertising campaigns across the Guardian portfolio from setup through delivery, optimization, troubleshooting, and reporting. Support clients and agencies, traffic and test creative units, ensure accurate campaign tracking, and provide analytics-driven insights. Collaborate with sales, technology, technical support teams, and clients to resolve issues, prioritize workloads, meet deadlines, and improve advertising technology performance.
Summary Generated by Built In

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.


We are now looking for a Campaign Operations Manager to join our Advertising team.


You will be responsible for campaign management across the Guardian digital portfolio, from set up through to delivery and optimisation, ensuring campaigns are set up and delivered to reach optimal results.


About the role

  • Support clients and agencies in the fulfilment of digital campaigns, from campaign sign off to reporting. 
  • Act as a support to the agencies, ensuring that campaigns are tracking correctly, offering best-in-class campaign management and customer service.
  • Set up campaigns across the Guardian’s digital portfolio - trafficking, testing/uploading creative units and troubleshooting any issues to ensure that campaigns run smoothly
  • Provide insight and analytics across The Guardian’s digital properties and business units to aid in the optimisation of advertising technologies in use

About you

  • Confident with technology and picking up new tools or systems
  • Proactive at communicating with key internal and external stakeholders to share insights and to raise challenges & solutions.
  • Curious and willing to explore all parts of the digital advertising ecosystem.
  • Confident liaising directly with sales and tech colleagues as well as technical support teams and clients to troubleshoot and solve problems.
  • Able to demonstrate exceptional workload prioritisation and ability to work to deadlines.
  • Confident working with Ad server and related software.

We actively encourage applications from groups traditionally underrepresented in the UK media


We operate in a hybrid environment working 2 days a week from our offices in Kings Cross and 3 days a week remotely. 

 

We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements.

 

How to apply


To apply, please upload your latest CV. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. 


The date for applications is 6pm, Thursday 22nd October 2026


All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Karen Walter on [email protected] to discuss further so we can work with you to support you through your application.


Benefits at the Guardian

You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.


You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.


We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.


Culture and wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status.


We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and Pilates classes. These run alongside our corporate gym membership and cycle to work scheme.


Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.


Learning and development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

 

Guardian News and Media is proud to be a London Living wage employer. The minimum salary for any full-time role within the organisation is £30,000 per annum. Salary ranges are dependent on skills and experience 

Skills Required

  • Confidence using technology and learning new tools or systems
  • Proactive communication with internal and external stakeholders
  • Interest in the digital advertising ecosystem
  • Confidence liaising with sales, technology, technical support teams, and clients
  • Ability to troubleshoot and solve problems
  • Exceptional workload prioritization and ability to meet deadlines
  • Confidence working with ad servers and related software
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The Company
HQ: Dar es Salaam
2,500 Employees
Year Founded: 1821

What We Do

Guardian News & Media (GNM) publishes theguardian.com, one of the world’s leading English-language newspaper websites. It also has a presence in the US and Australia as Guardian US and Guardian Australia. Traffic from outside of the UK now represents around two-thirds of the Guardian’s total digital audience. In the UK, GNM publishes the Guardian newspaper six days a week, first published in 1821, and the world’s oldest Sunday newspaper, The Observer. The Guardian is renowned for its agenda-setting journalism including, most recently the Cambridge Analytica, Paradise and Panama Papers investigations as well as the Pulitzer Prize and Emmy-winning NSA revelations.

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