Campaign Operations Associate

Posted 13 Days Ago
Be an Early Applicant
Montréal, QC, CAN
In-Office
Mid level
AdTech • Software
The Role
The Campaign Operations Associate will manage technical operations, monitor campaign performance, diagnose issues, and coordinate with cross-functional teams to enhance operational workflows.
Summary Generated by Built In
Campaign Operations Associate

Reports To: Director of Ad Operations 

Location: Montreal, QC / Hybrid

About us

With the newly integrated Place Exchange SSP, Broadsign’s Sales Organization is growing and looking for a talented Campaign Ops Associate. Broadsign is a leading programmatic ad tech company on a mission to make buying, selling, and delivering out-of-home media easier than ever. Our platform powers the world’s most successful OOH and retail media businesses while enabling agencies and brands to seamlessly plan and execute dynamic OOH campaigns across the globe. 

About the Role

As the programmatic ecosystem expands, maintaining optimal system performance and deep technical harmony between platforms is paramount. The Campaign Ops Associate sits at the core of our technical operations, serving as the technical lead within a cross-functional pod. In this role, you will bridge the gap between technical complexity and business logic, taking ownership of the integrity and yield performance of the Place Exchange and Broadsign supply-side ecosystem. You will run deep diagnostics, untangle complex delivery anomalies, and build automation workflows that keep our exchange operating at peak health.

What to Expect
  • Collaboration: Participate in daily AdOps meetings to align on pod strategy, review live actions, and sync via automated Slack channels. 
  • Proactive Monitoring: Build and monitor custom dashboards using Looker or other analytical tools to track campaign health from pre-launch to execution.
  • Issue Diagnosis: Investigate abstract delivery issues to determine if faults are internal or stem from the programmatic ecosystem, executing direct resolutions or escalating as needed.
  • Code Inspection: Review underlying parameter values and system configurations within the code to anticipate system needs and coordinate with Engineering, Product, and Services.
  • Special Projects: Own at least one dedicated technical project based on your passions and pending Broadsign platform needs.
What you need to perform in this job
  • Experience: 2-4 years of professional experience in Ad Tech, with a strong preference for individuals who have worked within an SSP or DSP.
  • Technical Fluency: Strong ability to interpret complex system signals and bid-stream data; high proficiency in relational database querying and utilizing SQL or Looker logic.
  • Problem Solving: A true "builder" mindset with a deep interest in utilizing AI, machine learning, or automated prompt engineering to continuously improve operational workflows.
  • Collaborative Mindset: A highly collaborative teammate who thrives in cross-functional pod environments, possesses a strong ownership mentality, and excels at bridging communication gaps between engineering, product, external demand partners, and clients.
What we bring to the table
  • Comprehensive Benefits: Complete company insurance plan (health, dental, vision, travel) effective from day one, 100% employer-paid.
  • Health Spending Account: $500 annual Health Care Savings Account (HCSA) to cover additional health-related expenses.
  • Virtual Healthcare: Unlimited access to the Telus Health virtual healthcare platform.
  • Wellness Fund: $500 annual Wellness fund for mental/physical health and office-related expenses.
  • Paid Time Off: Minimum 3 weeks vacation, 5 floater days, 5 sick/personal days, and 2 volunteer days.
  • Retirement Savings: Group RRSP with a 50% employer matching up to 4% of your salary.
  • Financial Perks: Transportation reimbursement for travel to a Broadsign office.
  • Family Support: Parental leave salary supplement featuring up to 23 weeks of salary supplement (top-up) for mothers.
  • Growth Opportunities: Training & development opportunities with a yearly budget and 3 paid training days to support your professional growth.

At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry.

Skills Required

  • 2-4 years of professional experience in Ad Tech
  • Strong proficiency in relational database querying
  • Ability to interpret complex system signals and bid-stream data
  • Experience working within an SSP or DSP

Broadsign Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadsign and has not been reviewed or approved by Broadsign.

  • Healthcare Strength Employer-paid medical, dental, and vision from day one in some locations, plus virtual healthcare access, are emphasized as core coverage. Materials consistently describe comprehensive health plans across regions, with specifics varying by country.
  • Leave & Time Off Breadth A three-week starting vacation policy alongside additional paid time off between Christmas and New Year’s, sick/personal days, and paid volunteer days is highlighted. Holiday shutdowns and flexible time-off elements reinforce recharge opportunities.
  • Wellbeing & Lifestyle Benefits An annual wellness subsidy, home-office furniture allowance, social events, and community volunteering support indicate robust lifestyle perks. Flexibility, including hybrid work and limited-duration work-from-anywhere, complements everyday wellbeing.

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The Company
New York , NY
234 Employees
Year Founded: 2004

What We Do

We believe in a world where bold creativity inspires bright ideas. Where screens drive growth, build excitement and prompt innovation. Where digital interactions inspire conversations and connect communities. Where digital and real-life experiences collide. We’re making it easier than ever for publishers, agencies and brands to harness the power of digital out-of-home and connect with audiences across the globe. Lighting up airports, shopping malls, health clinics, street corners and more, our platform powers screens at the heart of people’s lives.

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