Campaign Operations Analyst

Hours: Primarily Bengaluru, with some rotational night shifts as needed

A little about us

The Campaign Operations team is the critical engine behind Yahoo’s global advertising success. We partner closely with Client Services, Sales, and Product Engineering to ensure that digital campaigns are flawlessly executed, monitored, and optimized. Our team champions an AI-forward operational culture, using state-of-the-art tools to transform traditional, manual ad workflows into high-velocity, high-impact campaigns.

About the Role

As a Campaign Operations Analyst, you will support our client service teams within the Yahoo Consumer organization to enhance performance across our ad campaigns. You'll manage campaigns, troubleshoot setup issues, and provide the analytics that keep execution on track. It's a great entry-level fit for a detail-oriented, analytical thinker who wants to learn ad operations and put AI tools to work.

Key Responsibilities

• Campaign Setup & QA: Provide creative support for campaign setups, conduct rigorous quality assurance checks, and manage third-party tags using system checklists to ensure accurate delivery.

• AI-Augmented Troubleshooting: Diagnose campaign and reporting discrepancies on internal platforms, utilizing approved tools like Atlassian Rovo and Claude Cowork to parse technical tickets and draft execution resolution steps rapidly.

• Asset Coordination: Coordinate ad specifications with clients, gather creative assets, and provide campaign delivery confirmation to account leads.

• Reporting & Optimization: Compile customized client performance reports; leverage Claude/GAM/Looker connectors to query data more efficiently, summarize reporting trends, and uncover basic campaign anomalies.

• Workflow Optimization: Create AI prompt workflows and automation scripts to handle repetitive reporting tasks and share what works with the broader team.

• Feature Requests: Track and surface tool vulnerabilities or platform feature requests to optimize our transaction framework.

• Revenue Protection: Identify and escalate delivery gaps or technical campaign issues to protect existing revenue streams and meet KPI goals.

Basic Qualifications

• Education: Bachelor level degree (marketing, advertising, business, computer applications, or related field).

• Experience: 2+ years of experience in ad operations, campaign management, or digital marketing (relevant internships, coursework, or project experience will be considered).

• AI Mindset: Curious about putting AI to work; using LLM-based tools and automated workflow assistants to increase efficiency and produce sharper, cleaner reporting.

• Technical Skills: Proficiency with Microsoft Excel, PowerPoint, and Google Suite; familiarity with web analytics, programmatic media, media planning and optimization is a plus.

• Communication: Strong written and verbal communication skills with a focus on articulating data-driven findings.

• Problem Solving: Proactive in spotting errors, utilizing available analytical resources, and escalating issues responsibly when encountering technical roadblocks.

• Collaboration: Demonstrated ability to collaborate constructively across teams with a client-first service mentality.

Important notes for your attention

Applications: 

All applicants must apply for Yahoo openings direct with Yahoo.  We do not authorize any external agencies in India to handle candidates’ applications.   No agency nor individual may charge candidates for any efforts they make on an applicant’s behalf in the hiring process.  

Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you.  Selected candidates will go through formal interviews and assessments arranged by Yahoo direct.  

Offer Distributions: 

Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements. 

If you’re curious about how this factors into this role, please discuss with the recruiter.

Currently work for Yahoo? Please apply on our internal career site.