We’re a family-owned kitchen, bath, and flooring remodeling company based in Southern California, with over 40 years in business.
Our mission is simple: improve people’s lives by transforming their homes while delivering a smooth, hassle-free experience.
ROLE OVERVIEWWe are looking for a hands-on, numbers-driven Campaign Operations Manager who can own campaign performance end-to-end.
This role is not about managing tasks—it’s about driving results.
You will be responsible for:
- Executing campaigns (calls, SMS, email, automation)
- Understanding how leads move through the funnel
- Identifying where performance is breaking
- Taking action to improve outcomes
You will start by working inside the system and executing campaigns, then grow into owning strategy, performance, and results.
WHAT YOU’LL BE RESPONSIBLE FOR- Reactivating old and inactive leads through calls, SMS, and email
- Executing campaigns inside a CRM (GoHighLevel or similar platforms)
- Managing the full funnel: Lead → Contact → Appointment → Conversion
- Monitoring campaign performance and identifying drop-offs
- Taking action to improve conversion rates and outcomes
- Supporting outreach efforts to hit weekly appointment targets
- Testing and iterating messaging, sequences, and workflows
- Ensuring campaigns are set up correctly before launch
- Reporting on performance and identifying opportunities to improve
All hires will begin as a Campaign Coordinator for the first 3 months.
This phase is hands-on and execution-focused, including:
- Calling leads (cold and warm)
- Sending SMS and email follow-ups
- Executing campaigns inside the CRM
- Learning how the funnel works in real time
This is an evaluation phase, not a training-only role.
Candidates who demonstrate ownership, performance, and results will move into the Campaign Operations Manager role.
WHAT WE’RE LOOKING FOR- Someone who can execute AND think about performance
- Comfortable working directly with leads (calls, SMS, email)
- Able to understand and improve campaign results—not just build them
- Strong problem-solving skills when campaigns are not performing
- Self-sufficient and takes initiative without waiting for instructions
- Comfortable working in a numbers-driven environment
- 2–4+ years in marketing, campaign operations, or similar roles
- Experience working inside a CRM (GoHighLevel, HubSpot, ActiveCampaign, etc.)
- Experience executing campaigns (email, SMS, outreach, automation)
- Exposure to lead generation and follow-up workflows
- Ability to understand basic funnel metrics (leads, bookings, conversions)
- Strong communication skills
- Comfortable in a fast-paced, performance-based environment
- Experience with GoHighLevel (GHL)
- Experience with high-volume lead pipelines
- Experience with outbound outreach or appointment setting
$8/hour + Incentive Commission (Overrides on Team Performance)
Quarterly Bonuses based on system performance
Weekly Pay
Health Stipend
1 Week Paid Vacation (after 1 year)
National Holiday Bonus
Referral Bonus
Contests and Spiffs
Growth Opportunities
Continued Training & Development
✔️ People who are comfortable executing and working inside systems
✔️ Candidates who want to grow into owning campaign performance
✔️ Individuals who are willing to be hands-on and results-driven
✔️ Those who can adapt, learn fast, and improve outcomes
Top Skills
What We Do
BCI Acrylic Inc. is one of the largest independent manufacturers of acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry. Creating a fresh solution to bath remodeling, BCI offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. BCI was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we’ve developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions. We extend that level of quality into all of our products. We have a wide range of bath and shower products, from tub-to-shower conversions, replacement bathtubs, wall surrounds, replacement shower bases and more. We also have a full range of accessibility products, like our popular walk-in tub with hydrotherapy jets, or our barrier-free showers, for easy access from a wheelchair. BCI’s bath liners, shower liners and wall systems are custom-molded to fit right over the existing bathtub, shower base or wall surround.
