Cambodia - Sales Supervisor

Who we are?

At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Job Purpose:

The prime responsibility of the Sales Supervisor will be to conduct market research and analysis in order to secure new business through domestic and international client exploration. Build good relationships with both existing and potential customers as well as other stakeholders.

Key Accountabilities:

• Search for new business opportunities to share with Principals on a regular basis.
• Make sales visits to both new and existing customers to maintain good relationships and to secure additional business.
• Collect market intelligence and send Sales Leads to Principals to participate in business tenders under BCO and IFF accounts.
• Negotiate and agree, within defined limits, contract amendments and renewals with customers.
• Provide feedback on the Cambodian market to the Sales Manager on a regular basis.
• Provide forecasting and other reports to the Sales Manager as required.
• Ensure that customers’ feedback on service delivery (issues and improvements) is timely reviewed and action taken as required.
• Collaborate with cross-functional teams to facilitate quality service to the customers.
• Develop strong business relationships with all stakeholders.
• Handle in line with existing procedures and limits of authority.

Knowledge, Experience, and Skills:

• Business Acumen
• Sales Strategy
• Customer-orientation
• Teamwork

•Plan Execution
• Customer Focus
• Persuasive Selling
• Data Collection
• Good communication

• Possess working experience in the shipping industry for at least 2 to 3 years
• Similar experience in freight forwarding would also be considered
• Fluent in English and Cambodian, both speaking and writing