The Opportunity
The College of Agriculture and Life Sciences (CALS) Office of Information Technology (OIT) is seeking an Instructional Technology and Events Coordinator to manage the daily operations of the David L. Call Alumni Auditorium—one of CALS' premier teaching and event spaces.
This is an exciting opportunity for an early-career technology professional who enjoys solving problems, working directly with customers, and supporting a wide variety of events and academic programs. In this role, you'll be the go-to resource for auditorium technology, event support, classroom operations, and customer engagement while helping create exceptional experiences for faculty, students, staff, alumni, guest speakers, and visitors.
No two days are the same. One day you may be supporting a large symposium with live-streaming and lecture capture, and the next you may be helping faculty use new instructional technologies or coordinating student staff coverage for a high-profile event.
This is a fully in person-full-time position at 39 hours per week, located in Ithaca, NY.
About the College
The College of Agriculture and Life Sciences (CALS) is a pioneer of purpose-driven science and Cornell University’s second largest college. We work across disciplines to tackle the challenges of our time through world-renowned research, education, and outreach. By working in and across multiple scientific areas, CALS can address challenges and opportunities of the greatest relevance, here in New York, across the nation, and around the world.
What you will do
Provide hands-on AV and technology support for classes, lectures, conferences, symposiums, and special events.
Proactively identify and resolve technical issues before and during events.
Partner with Cornell Information Technologies (CIT) and outside AV vendors to maintain and enhance auditorium systems.
Assist faculty with classroom technology and emerging instructional tools.
Manage a complex schedule of courses, lectures, and events occurring throughout the week, including evenings and weekends.
Coordinate with the Registrar's Office, University Scheduling, event organizers, and campus partners to ensure successful execution of events.
Use 25Live and other campus systems to schedule and support activities within the auditorium.
Hire, train, schedule, and supervise student employees.
Support a wide range of customers, including faculty, student organizations, administrative offices, conference organizers, and university leadership.
Deliver outstanding customer service while balancing policy, operational requirements, and customer needs.
What We Need
Formal training beyond a high school diploma of 1 to 2 years, 2 years of college coursework, or Associate’s degree or equivalent; more than 2+ years or equivalent.
Knowledge of analog and digital A/V equipment, including projection equipment, cameras, microphones, digital processing, mixing, lighting, sound re-enforcement, audio equipment and related presentation technologies.
Knowledge of standard business programs (Microsoft Office, Zoom, etc).
Knowledge and experience with software-based web conferencing applications (Zoom, etc.).
Experience with software based (Panopto) lecture capture tools.
Creative problem-solving skills.
Excellent customer service ethic
Experience incorporating the perspectives of multiple communities.
You will be considered competitive for this role if you
Take initiative and proactively solve problems before they impact events
Work independently and confidently manage responsibilities with minimal supervision
Communicate effectively with diverse audiences, from students and faculty to senior administrators and external vendors
Build strong relationships while maintaining university policies, scheduling standards, and operational procedures
Enjoy helping others learn and successfully use technology
Rewards and Benefits
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions, we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.
Visa sponsorship is not available for this position.
University Job Title:
Instructional Tech Asst
Job Family:
Information Technology
Level:
D
Pay Rate Type:
Hourly
Pay Range:
$26.28 - $30.54
Remote Option Availability:
Onsite
Company:
Contract College
Contact Name:
Freddie Salley
Contact Email:
[email protected]
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline
To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.
Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.
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Employment Assistance:
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2026-07-10Skills Required
- Formal training beyond high school (1-2 years college coursework, Associate's degree, or equivalent)
- Knowledge of analog and digital A/V equipment (projection equipment, cameras, microphones, digital processing, mixing, lighting, sound reinforcement, audio equipment)
- Experience with software-based web conferencing applications (Zoom or similar)
- Experience with software-based lecture capture tools (Panopto)
- Familiarity with standard business programs (Microsoft Office)
- Experience scheduling and supporting events using campus systems (25Live and other campus scheduling tools)
- Ability to hire, train, schedule, and supervise student employees
- Ability to manage complex schedules including evenings and weekends
- Strong customer service ethic and ability to support diverse customers (faculty, students, staff, alumni, external vendors)
- Creative problem-solving skills and proactive troubleshooting during live events
- Experience coordinating with internal IT partners (CIT) and external AV vendors
- Ability to support live-streaming and lecture capture workflows
- Takes initiative and proactively solves problems before they impact events
- Ability to work independently with minimal supervision
- Strong communication skills with diverse audiences and ability to build relationships while maintaining policies
- Enjoys helping others learn and use technology
Cornell University Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cornell University and has not been reviewed or approved by Cornell University.
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Healthcare Strength — Health plans are considered comprehensive with strong employer cost-sharing, including dental, vision, mental health, fertility, and access to no-cost counseling. This breadth and depth of coverage are repeatedly highlighted as a standout element of total rewards.
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Retirement Support — Employer retirement contributions are portrayed as generous across appointment types, with immediate-vesting options and access to financial consultations. This sustained institutional support reinforces long-term financial security for employees.
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Parental & Family Support — Family-focused programs such as childcare grants, adoption assistance, onsite childcare, lactation support, and children’s tuition scholarships provide tangible help for dependents. These offerings meaningfully augment overall compensation for employees with family needs.
Cornell University Insights
What We Do
Cornell is a privately endowed research university and a partner of the State University of New York. As the federal land-grant institution in New York State, we have a responsibility—unique within the Ivy League—to make contributions in all fields of knowledge in a manner that prioritizes public engagement to help improve the quality of life in our state, the nation, the world.
