On Call Shelter Program Generalist

Posted Yesterday
Be an Early Applicant
Vancouver, WA, USA
In-Office
24-27 Hourly
Entry level
Social Impact
The Role
Provides 24/7 shelter support, safety monitoring, behavior management, crisis response, motivational interviewing, referrals, incident reporting, and basic services for residents experiencing homelessness. The role patrols the facility and surrounding areas, maintains health and safety standards, coordinates with staff and community partners, and supports residents in accessing social services and permanent housing.
Summary Generated by Built In
Overview

$23.87-$27.45 HR/DOE

This is for an On Call position.


Join our Team! We offer an excellent benefits package!3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins



Bertha’s Place is a 62 unit, non-congregate shelter for people experiencing homelessness.  The population served is one third single women, one third couples with a female head of household, and one third people over 55.  Bertha’s place is a secure access 24-hour/7-day a week low barrier shelter with the primary goal of helping support residents to regain permanent housing.  


Shelter Staff provide supervision, program structure, behavior management and a wide range of basic needs services, as well as more advanced social services. This includes helping guests navigate a myriad of social service agencies, forms and interviews. Staff are trained in behavior management, basic case services, as well as Motivational Interviewing and other counseling skills.



Responsibilities
  • Shelter Responsibilities
    • Ensure a safe, welcoming, supportive environment for shelter guests and staff.
    • Monitor traffic at the front door and outside of the facility in the immediate area surrounding the shelter, ensuring only residents of the shelter or authorize personnel enter the building.
    • Develop supportive relationship with guests by using motivational interviewing strategies.
    • Respond to guests who are in crisis, disruptive, or having medical emergencies.
    • Provide behavioral management for a diverse population including individuals with chemical dependency and/or mental health issues.
    • Write timely, professional, and behaviorally descriptive Incident Reports or Ban Reports when incidents or disruptive behaviors occur.
    • Provide services, resources, and information to guests.
    • Work with volunteers, the volunteer coordinator, and community partners to provide food and meals for guests. 
    • Help maintain health and safety of the facility as well as monitoring client rooms for health and safety concerns.
  • Security Responsibilities
    • Monitor behaviors in and around the Bertha’s Place and parking lot assuring policies and procedures are enforced.
    • Provide information and referral services to guests and homeless individuals.
    • Patrol parking lot and immediate surrounding areas to ensure the safety of guests, residents, and businesses.
    • Make contact with businesses in the patrol area to form and maintain positive community relations.
    • Coordinate with other the Bertha’s Place Shelter staff for back up to deal with challenging situations.
    • Coordinate with Bertha’s Place staff that are monitoring the security cameras.
    • Utilizes the Vancouver Police Department as needed.
Qualifications

Minimum Qualifications

  • High school diploma or GED.
  • Must obtain Food Handler’s card within first 3 months of employment.
  • Experience working with diverse populations including people with active mental health and chemical dependency issues is a plus.
  • Possess good verbal and written communication.
  • Applicant must successfully pass required background checks prior to an offer of employment.
  • Ability to provide a negative TB test.
  • Must have an acceptable driving record per CCS’ driving policy, (required to provide current driving abstract)
  • Must have reliable transportation, valid driver’s license, and automobile Insurance.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer

Please let us know if you need special accommodations to apply or interview for this position.

Skills Required

  • High school diploma or GED
  • Obtain a Food Handler's card within the first three months of employment
  • Good verbal and written communication skills
  • Successfully pass required background checks before receiving an offer
  • Provide a negative TB test
  • Acceptable driving record and current driving abstract
  • Valid driver's license
  • Reliable transportation
  • Automobile insurance
  • Support the mission, beliefs, and values of Catholic Community Services and Catholic Housing Services
  • Contribute to a creative, collaborative, respectful, and team-oriented environment
  • Demonstrate cultural competency and effectiveness in multicultural situations
  • Experience working with diverse populations, including people with active mental health and chemical dependency issues
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
4,074 Employees
Year Founded: 1918

What We Do

Catholic Community Services of Western Washington is a Catholic Church outreach and nonprofit human-services organization serving people of all beliefs. Its programs address poverty, intolerance, and racism through child, youth, and family services; behavioral-health care; housing; food security; senior and disability support; homelessness services; and substance-use treatment. The organization emphasizes compassionate, culturally competent, professional, integrated services for poor and vulnerable individuals, families, and communities.

Similar Jobs

In-Office
Tacoma, WA, USA
4074 Employees
24-27 Hourly
In-Office
Tacoma, WA, USA
4074 Employees
24-27 Hourly
In-Office
Olympia, WA, USA
4074 Employees
24-27 Hourly

Similar Companies Hiring

Camber Thumbnail
Fintech • Healthtech • Social Impact
New York, New York
90 Employees
Sailor Health Thumbnail
Healthtech • Social Impact • Telehealth
New York City, NY
20 Employees
Playground (tryplayground.com) Thumbnail
Kids + Family • Payments • Social Impact • Software
New York City, New York
80 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account