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The Role
On-Call Front Desk Associates greet visitors, maintain the front desk area, monitor lobby activity, provide concierge services, handle mail, and address resident inquiries.
Summary Generated by Built In
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management, the leader in community management, is seeking part-time On-Call Front Desk Associates to join our team to fill in at various luxury associations throughout the assigned area.
Schedule: Shifts vary depending on business needs. You can choose your hours. Sample shifts include: 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM.
On-Call Front Desk Associates have the ability to sign up for open shifts ahead of time and also might be called in for emergency situations.
This position will support the LA/OC team providing front desk coverage at properties throughout the Los Angeles/OC area.
Must be available to work a minimum of 4 shifts per month.
This is a flexible role where you can create your own schedule. Sample shifts include 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM.
Compensation: $21.00 per hour and $27.00 per hour on Action observed holidays.
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Job Responsibilities
- Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner.
- Maintain the appearance of the Front Desk area, Lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete the Daily Activity Report
- Receive and distribute resident parcels
- Answer and direct incoming phone calls
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Why Join Action?
- Must be over 18 years of age and successfully pass a pre-employment criminal background check and drug screening.
- Must have a minimum of a high school diploma or GED equivalent.
- Availability to work the minimum of monthly shift requirement
- Reliable and punctual. Must be willing to cover shifts at properties throughout San Diego.
- A true people-person who genuinely enjoys helping others.
- Friendly and positive communicator.
- Team player attitude.
Why Join Action?
- Action Property Management is committed to attracting and retaining the best talent in the industry.
- Proudly certified as a Great Place to Work® in 2025
- Rated 4.0 stars on Glassdoor - Check out our reviews here
- Team Member Perks:
- Exclusive employee discounts through ADP Marketplace
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Skills Required
- Must be over 18 years of age
- Successfully pass a pre-employment criminal background check and drug screening
- Minimum of a high school diploma or GED equivalent
- Availability to work a minimum of 4 shifts per month
- Reliable and punctual
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The Company
What We Do
Action Property Management is a privately-owned HOA management company that provides comprehensive services including financial reporting, maintenance coordination, vendor management, and board support. They focus on helping communities thrive through professional management, leveraging proprietary technology like SnapHOA to enhance resident experiences and operational efficiency across residential developments in California and Texas.
