When it comes to money remittance services, Intermex is a leader you can trust. We use a proprietary financial technology that enables consumers to send money from the US to 17 countries in Latin America and the Caribbean; and 4 countries in Africa. We offer wire transfer and other money processing services through our network of 100,000 agents, and with the best customer service in the industry. Nevertheless, we are much more than that. We are a fast-moving, data driven company with a strong entrepreneurial spirit. In addition, we are growing! We are on a mission to attract, engage, and retain those who are great team players and leaders who make it their first priority to deliver service excellence. At Intermex, the customer is at the center of everything we do, and our employees are the driving force behind our success. Currently we are searching for driven; results oriented Cashier/Customer Service Associate. If you a performance driven, customer focused professional who values teamwork and excellence, then please take a closer look.
Requirements Duties and Responsibilities
- Responsible for daily process of sales.
- Balance currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using the
- POS system or calculators.
- In charge of preparing and sending daily reports to Store Operations.
- Responsible for maintaining a clean and organized workstation.
- Have knowledge of all the other services available at the Branch.
- Ensures that customers are aware of all the marketing promotions available.
- Makes concentrated effort to solve customer problems
- Promote and maintain positive relations with all contacts, customers and potential customers.
- Perform sorting, counting and wrapping currencies and coins and check accuracy of deposit slips.
- Count, verify, and post armored car deposits into the POS System
- Make cold calls to customers in order to inform them of current promotions.
- Comply with all department and company policies and procedures.
- Explain and promote the sales of products or services such as wires, top ups, bill payments,
- Order Store supplies on a monthly basis
- Obtain and process information required for the provision of new services
- Contribute to the fulfillment of the department and company objectives as well as goals.
Qualifications/Requirement
- Must have great follow-through skills, and an aggressive mentality.
- Excellent customer service skills and experience required.
- Ambitious, Energetic, Confident, with a Strong Work Ethic.
- Strong presentation, communication, organization, multitasking, and time management skills
- Solid problem solving and consultative skills required
- Ability to work in a fast-paced team sales environment.
- Multicultural Experience is preferred, specifically in Mexico, and Guatemala.
- Bilingual Skills required English and Spanish with good written and verbal communication skills in both languages.
- High School Diploma, or equivalent work experience is required
- Some experience with Microsoft Office, specifically Excel and relevant computer applications
- Management Experience 3+years
- Cash Handling experience 3+years
- Leadership Skills 3+years
- Knowledge on how to use office equipment
- Ability to work as a team
- Flexibility in work schedule (Morning, nights, weekends, some Holidays)
About Intermex Wire Transfer, LLC:
We are everywhere that matters. Close to you. Close to your loved ones. When it comes to money remittance services, Intermex is a leader you can trust. With a state-of-the-art system, and a network of more than 30,000 payer locations, the company offers services in 45 American states and in 16 Latin American countries. Computer and telephone-based options are available for convenient wire transfers.
Visit us at: http://www.intermexusa.com/
Mission and Vision
To be the preferred provider of money transfer services, both in the United States and in Latin America. Focused on excellence, we always strive to provide unsurpassed quality customer service.
Intermex is a growing organization and is searching for TOP TALENT. We currently have a variety of employment opportunities
#IMXISTR
Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.
What We Do
At Intermex, the customer is at the center of everything we do. We use a proprietary financial technology that enables consumers to send money from the United States to 17 countries in Latin America and the Caribbean, including Mexico and Guatemala and four countries in Africa. We offer wire transfer and other money processing services to our customers through our network of 100,000 sending and paying agents located in all 50 states, the District of Columbia and Puerto Rico, and throughout Latin America and Africa. Remittance services are also available digitally through intermexonline.com. We were founded in 1994 and are headquartered in Miami, Florida with offices in Puebla, Mexico, and Guatemala City, Guatemala.
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