Cage & Credit Manager

Posted 6 Hours Ago
Be an Early Applicant
Kenner, LA, USA
In-Office
Senior level
Gaming
Boyd operates 28 gaming entertainment properties in NV, IL, IN, IA, KS, LA, MS, MO, OH, & PA.
The Role
Manage daily cage and credit operations, supervise and train staff, enforce policies and gaming regulations, secure casino assets, oversee collections and credit records, investigate variances, assist with budgets and perform year-end chip counts.
Summary Generated by Built In
Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Accountable for all revenues held in the cage. Protects casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies, procedures, laws and regulations.

Job Functions

  • Oversee day to day operations of casino cage and credit departments.
  • Hire, supervise, train, evaluate work performance, coach, discipline, and schedule team members.
  • Instruct cage personnel on proper procedures and performance of job duties.
  • Coordinate information and tasks with various appropriate departments, interacting with said departments through performance of cage tasks.
  • Direct and coordinate activities of credit office to secure payment on outstanding markers and returned checks through proper established collection procedures.
  • Monitor and enforce applicable company policies and procedures, laws, and gaming regulations and completion of all requisite paperwork.
  • Provide assistance with completing department budget, goals, and strategies to complete yearly projects.
  • Maintain customer credit history records.
  • Report and research any cage variance.
  • Responsible for year-end chip count.
  • Maintain supplies necessary to the department.
  • Resolve customer complaints and disputes.
  • Other duties as assigned by management.

 

 

  • Must be 21 years of age.
  • High school diploma or equivalent.
  • 5 years’ experience required as a cage shift supervisor.
  • Ability to utilize basic office machines and operate various computer programs.
  • Ability to bend, push, and lift up to 26 pounds in weight.
  • Excellent communication and interpersonal skills with the ability to read, write and speak English.
  • Knowledge of cage/count room operations, credit/collection practices, company policies & procedures, and any applicable gaming and/or legal regulations.
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
  • Ability push/pull up to 50 pounds and lift up to 5 pounds.

 

 

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Skills Required

  • Must be 21 years of age.
  • High school diploma or equivalent.
  • 5 years' experience required as a cage shift supervisor.
  • Ability to utilize basic office machines and operate various computer programs.
  • Ability to bend, push, and lift up to 26 pounds in weight.
  • Ability push/pull up to 50 pounds and lift up to 5 pounds.
  • Excellent communication and interpersonal skills with the ability to read, write and speak English.
  • Knowledge of cage/count room operations, credit/collection practices, company policies & procedures, and applicable gaming and/or legal regulations.
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Boyd Gaming Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boyd Gaming Corporation and has not been reviewed or approved by Boyd Gaming Corporation.

  • Leave & Time Off Breadth Paid time off plus a dedicated Volunteer PTO program and paid holidays/vacation provide multiple avenues for time away and community engagement.
  • Flexible Benefits Multiple medical plan tiers (e.g., Bronze/Bronze Plus/Silver/Gold/PPO), dental/vision, HSAs/FSAs, and voluntary protections offer meaningful choice, with core options available to team members averaging 30+ hours and tailored offerings for some part‑time roles.
  • Career-Linked Recognition & Rewards Tuition reimbursement, student‑loan repayment, and scholarships create clear education pathways tied to employment, adding long‑term value for those who meet tenure requirements.

Boyd Gaming Corporation Insights

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The Company
HQ: Las Vegas, NV
5,092 Employees
Year Founded: 1975

What We Do

Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our beginnings in the 1970s, we made a commitment to our guests, employees, and communities to create a culture and an operating style built around that of a family-owned business. Even as a public company operating in a highly competitive industry, the Boyd Style of hospitality continues to define us. We currently own and operate 28 gaming properties in ten states: Aliante, Cannery, Eastside Cannery, Gold Coast, The Orleans, Sam’s Town, Suncoast, California, Fremont and Main Street Station in Las Vegas; Jokers Wild in Henderson, NV; Blue Chip in Michigan City, IN and Belterra Casino Resort in Florence, IN; Par-A-Dice in East Peoria, IL; Diamond Jo Dubuque in Dubuque, IA and Diamond Jo Casino in Northwood, IA; Belterra Park in Cincinnati, OH; Kansas Star in Mulvane, KS; Ameristar Kansas City in Kansas City, MO and Ameristar St. Charles in St. Charles, MO; Valley Forge in King of Prussia, PA; Sam’s Town in Tunica, MS and IP Biloxi in Biloxi, MS; Amelia Belle in Amelia, LA, Treasure Chest in Kenner, LA, Delta Downs in Vinton, LA, Evangeline Downs in Opelousas, LA, and Sam’s Town in Shreveport, LA. Each is distinguished not only by the quality of its amenities but also by the exceptional customer service our guests have come to expect from a Boyd Gaming property.

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