Café Team Members

About the Role

Flow Station is a new cafe that exists inside the Flow Experience Center. We are looking for an experienced and passionate host/server to bring our hospitality to our space featuring our own coffee blends & healthforward meals. We will be the neighborhood’s source for all things healthy and delicious, offering coffee, tea, and a selection of quality prepared foods and pastries. 

As a Café Host/Server, you will greet customers, take orders, prepare and serve hot and cold beverages, and maintain a clean and organized workspace.  You will collaborate with management to serve menus that celebrate seasonality and consistency while upholding elevated service standards and fostering teamwork through a culture of mutual respect and exceptional morale.

The ideal candidate will help craft delicious beverages and contribute to creating a welcoming atmosphere and engaging with Flow’s wellness-focused community.

Responsibilities:

• Craft and serve a variety of beverages, including drip coffee, espresso drinks, tea, and specialty options
• Prepare serve seasonal small plates
• Assisting customers with inquiries about menu selections
• Suggesting and promoting menu items to customers
• Processing customer payments
• Monitor inventory for café and beverage supplies, such as coffee beans, milk, napkins, and cups
• Maintain inventory levels by ordering coffee cups, coffee, milk, and food products in a timely manner, ensuring our stock is always replenished
• Stay informed about trends and events in the wellness space, including Flow Events and Immersion programs.
• Engage customers with relevant information and promote our offerings
• Set up and take out outdoor furniture as needed, ensuring it is safe and comfortable for guests
• Consistently straighten and arrange chairs and tables to maintain café cleanliness , addressing areas that may be overlooked
• Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
• Be knowledgeable about and actively sell Flow merchandise, engaging customers with enthusiasm and providing insights about the products

Ideal Background:

• A minimum of 2 years café attendant experience
• Experience working in an upscale craft coffee shop with a focus on single origin, seasonal, and artisanal ingredients
• Involvement with new store openings, systems implementation, developing culture strongly preferred
• Excellent communication and basic skills
• A valid Food Handler’s certificate and HPC are required