Café Manager - Portland, OR

Posted 17 Days Ago
Be an Early Applicant
Portland, OR
71K Annually
Senior level
Food
The Role
The Café Manager is responsible for overseeing the operations of the café, ensuring exceptional customer service, and developing staff. Key duties include managing facilities and budgets, maintaining employee morale, and adhering to health regulations while inspiring the team to provide high-quality food and service.
Summary Generated by Built In

Grand Central Bakery is looking for an experienced manager to lead one of our gorgeous cafes. We're a mission driven organization dedicated to serving high-quality, sustainable, and delicious food while providing outstanding customer service. Come join our team! 

The Cafe Manager oversees all operations supporting Grand Central Bakery's mission to serve our customers delicious, authentic food made from high quality, local, and sustainable ingredients. The Cafe Manager is key to developing the people, process, and accountability to help GCB cafes thrive. They develop skilled and passionate employees who celebrate our customer's choice to purchase Grand Central products is a core responsibility. Inspires and motivates cafe team members to provide exceptional products and outstanding customer service.

The Cafe Manager is directly responsible for all cafe facilities, budgeting, and maintaining employee morale within the parameters of Grand Central's mission and financial goals.

Experience as the general manager of a restaurant/cafe, including significant front of house experience, is highly preferred. 

Location: TBD

Rate of Pay: This position pays $71,181.24 annual salary. 

Schedule: Full-time, typically 5 days per week. Scheduling flexibility is required, including weekends and holidays. Must be available to work Tuesday through Saturday.

Qualifications and Skills:

  • Must be at least 18 years old
  • Ability to read, write, and speak English required; English/Spanish bilingual preferred
  • Maintains food handler’s card – new hires are expected to have a valid card by their first date of work
  • Knowledge of all health department regulations concerning food service required
  • Experience coaching, training, and mentoring teams required; 3 or more years’ experience managing in a restaurant environment; fast casual experience preferred
  • A passion for delicious food and exceptional customer service
  • Enthusiasm for and experience with developing employees
  • Basic technical literacy including knowledge of Excel, Word, email, and the ability to learn new ordering and inventory systems
  • Experience and expertise in all floor positions: customer service, barista, and sandwich production (pastry production experience a plus)

Physical requirements include but are not limited to:

  • The Cafe Manager is required to stand for up to 100% of the shift and may require lifting and carrying items up to 20 lbs.
  • The role necessitates working in a loud environment with frequent interruptions.
  • Procedures require a high-level of repetitive motion involving hands, wrists, arms and back.
  • This position works in a building containing a bakery and is constantly exposed to wheat flour dust and other grain dusts (rye, corn, oat).
The Company
HQ: Seattle, WA
131 Employees
On-site Workplace
Year Founded: 1989

What We Do

Grand Central Bakery ignited a bread revolution in 1989 by introducing rustic artisan loaves to Northwest tables. Values are at the heart of our company and sustainability touches everything we do - from where we buy ingredients to how we care for our employees and invest in our communities.

As a Certified B Corporation, Grand Central Bakery is part of a global movement of organizations using business as a force for good.

Visit our seven Portland and three Seattle bakery-cafes for sandwiches, salads and baked goods made with the best local & sustainable ingredients. Find our award-winning breads at select markets and top restaurants around the region. Menus and locations at www.grandcentralbakery.com.

We hire for passion and shared values, offer competitive wages and excellent benefits, and celebrate and reward hard work with growth and development opportunities. We believe in business as a force for good. You too? Consider joining our team!

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