CADD Support Consultant - hybrid Atlanta, GA

Posted Yesterday
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Atlanta, GA, USA
Hybrid
Junior
Artificial Intelligence • Information Technology • Professional Services • Consulting
The Role
Provides day-to-day support for CADD software and workspaces, including troubleshooting, installations, external workspace setup, and user assistance. Supports development, testing, implementation, documentation, and maintenance of engineering software standards and business processes. Develops CADD best practices, helps conduct user training, and evaluates emerging CADD technologies for GDOT. Primary platforms include Bentley OpenRoads Designer and OpenBridge Modeler, with legacy Bentley, CAiCE, and MicroStation support.
Summary Generated by Built In
The Georgia Department of Transportation (GDOT) Office if Design & Policy Support s seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation. 

Job Responsibilities
Provide day-to-day user support: 
o Troubleshooting user issues submitted via ServiceNow ticketing system
o Software installation as needed for users
o Assist with external user workspace installation

Assist in maintaining the Department’s Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the GDOT workspace to achieves these goals.  The main development here would be the documentation of best practices (like how-to’s or workflows).

Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required.  The candidate will be expected to help develop and put on training as needed.

Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation: 

Document/revise existing and new business processes to meet new/revised CADD software requirements 

Develop CADD software best practices 

Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

Qualifications: 

o 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements 
o combined experience with the above duties. 
o 2-4 years’ experience Department personnel in the development, testing, and implementation of CADD software. 
o 2-4 years’ experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and                       Microstation SS2, CAiCE, and Bentley MicroStation) 
o Public sector and/or Transportation experience is strongly preferred.
o Transportation engineering background is a huge plus.
o Some knowledge of Visual Basic is preferred. Python is strongly preferred. 


Requirements
Skill
Required / Desired
Amount
of Experience
Documenting/revising existing and new business processes to meet new/revised CADD software requirements
Required
2
Years
Experience with supporting the development, testing, and implementation of CADD software.
Required
2
Years
Experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiC
Required
2
Years
Some knowledge of Visual Basic is preferred. Python is strongly preferred.
Required
3
Years


Skills Required

  • 2 years documenting and revising business processes for new or revised CADD software requirements
  • 2 years supporting the development, testing, and implementation of CADD software
  • 2 years working with CADD software, including Bentley OpenRoads Designer, Bentley OpenBridge Modeler, Bentley InRoads, MicroStation SS2, or CAiCE
  • 3 years of Visual Basic knowledge and Python experience
  • Public sector and/or transportation experience
  • Transportation engineering background
  • Experience developing or conducting CADD software and workspace user training
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The Company
HQ: Duluth, GA
Year Founded: 2003

What We Do

Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.

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