Cabin Lead

Reposted 3 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
Entry level
Greentech • Other
The Role
Lead and coordinate a cabin cleaning team to clean and provision aircraft interiors (crew rest, lavatories, galleys, cabin). Perform and oversee security searches, distribute schedules and supplies, ensure safety cards, linens, and headsets are properly provisioned, and enforce SOPs and uniform/SIDA badge requirements. Weekend availability required; training provided.
Summary Generated by Built In

MUST HAVE PREVIOUS LEADERSHIP EXPERIENCE. The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards. Must have previous leadership experience and also janitorial. Must be able to work weekends. Training Provided. 

 Responsible for not only directing, but also cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys and cabin area. The Lead Aircraft Cabin Agent will also be responsible for provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. 

Responsibilities

 Responsible for not only directing, but also cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys and cabin area. The Lead Aircraft Cabin Agent will also be responsible for provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned.

Security searches (if applicable) include searching under passenger seats, tray tables, seat-back and life vest pouches, if applicable and ensuring all areas of the aircraft are free of debris.

  •  Responsible for distributing a cleaning schedule to cabin team members and allocating agents to work designated aircraft zones.
  •  Responsible for maintaining and distributing all cabin cleaning supplies and tools to team members.
  •  Monitor and direct agents to perform duties according to Standard Operating Procedures.
  •  Responsible for not only directing, but also cleaning aircraft interiors within appropriate timeframes, including:
    • Crew rest & bunk areas
    • Lavatories
    • Galleys
    • Cabin Area
    • Provisioning
    • The correct safety card is placed in each seatback.
    • seatbacks and life vest pouches, if applicable.
    • Linens & headsets are properly provisioned.
    • Security Searches
Qualifications

Ability to communicate effectively in the English language., Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks. 

  • Employee must comply with the Company’s uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times.
  • Fluency in English is essential for effective customer communication and for understanding and adhering to company policies and procedures.
  • Previous leadership, airport, housekeeping and/or service-related experience preferred.

Required:
• Must be 18 years of age or older     
• A high school diploma, GED, or college degree is not required

Preferred:
•1 year of similar work experience 
• 1 year of customer service experience 
• 1 year of lead or supervisory experience 
• Valid Driver’s license  

About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Skills Required

  • Previous leadership experience
  • Janitorial/aircraft cleaning experience
  • Ability to communicate effectively in English / fluency in English
  • Ability to read and interpret safety rules, operating and procedure manuals
  • Must be 18 years of age or older
  • Comply with company uniform and grooming standards and wear SIDA badge/Airport ID at all times
  • 1 year of similar work experience
  • 1 year of customer service experience
  • 1 year of lead or supervisory experience
  • Valid Driver's license

ABM Industries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.

  • Healthcare Strength Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
  • Retirement Support A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
  • Wellbeing & Lifestyle Benefits Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.

ABM Industries Insights

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The Company
HQ: New York, NY
1,799 Employees
Year Founded: 1906

What We Do

Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.

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