Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Cabana Supervisor
Kalahari Resorts & Conventions is seeking a Cabana Supervisor. In this role, you will be responsible for overseeing the smooth operation of cabana services, ensuring guest satisfaction, and focusing on areas like guest service, cleanliness, revenue, and equipment maintenance.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
Key Responsibilities
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all beverage outlets within the Resort.
- Ensure that all food and beverage products are consistently prepared and served according to the venue’s recipes, portioning, and serving standards.
- Fill in where needed to ensure guest service standards and efficient operations are met daily.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following preventative maintenance programs.
- Ensure a smooth day-to-day operation of all cabana products, VIP services, bungalows, daybeds, and beach loungers.
- Assist Beverage Manager to develop, coach, and train new staff and existing staff in all areas of professional development.
What We’re Looking For
- State and Local laws may require a certificate of alcohol awareness/safety classes and food handling certifications
- A leadership style rooted in collaboration, respect, and service to others.
- 3 years extensive experience in bar, restaurant, kitchen, hotel, resort management preferred.
- Ability to work in a fast-paced environment.
- Must be comfortable working in hot outdoor weather and around water.
- This position requires various work hours and days based on business needs. It regularly requires evening and weekend work.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Skills Required
- State and local alcohol awareness/safety and food handling certifications (as required by law)
- Leadership experience with a collaborative, respectful management style
- 3 years experience in bar, restaurant, kitchen, hotel, or resort management
- Ability to work in a fast-paced environment
- Comfortable working outdoors in hot weather and around water
- Flexible schedule availability including evenings and weekends
- Knowledge of food and beverage policies, recipes, portioning, and service standards
- Experience with equipment inspection, upkeep, and preventative maintenance programs
- Ability to train, coach, and develop new and existing staff
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
