Cabana Serving Assistant

Posted 5 Hours Ago
Be an Early Applicant
Sandusky, OH, USA
In-Office
13-13 Hourly
Entry level
Events • Kids + Family • Travel • Hospitality
The Role
Provides friendly, prompt service to waterpark cabana guests by greeting and escorting them, coordinating with servers, supporting seating and cabana utilization, and assisting restaurant operations. The role requires strong communication, interpersonal skills, problem-solving ability, and proficiency with Micros cash register terminals and phone systems.
Summary Generated by Built In
Job Summary & Responsibilities

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Waterpark Cabana Server Assistant

Kalahari Resorts & Conventions is seeking a Cabana Server Assistant. In this role, you will be responsible for creating a memorable guest experience through prompt recognition, and friendly, attentive service.

As part of our team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Starting Rate: $13.00 + TIPS!

Key Responsibilities

  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous services always
  • Greet and welcoming guests, in a friendly manner, escorting them to their assigned cabana.
  • Communicate with servers to ensure efficient seating, cabana utilization and customer service
  • Be available to fill in as needed to ensure that smooth and efficient operation of the restaurant as directed by the manager or supervisor

What We’re Looking For

  • Good verbal communication and interpersonal skills are a must.
  • Ability to operate a Micros (cash register) terminal and Phone system.
  • Must be effective in handling opportunities in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

  • Career growth opportunities with promotion from within  
  • 401(k) matching, paid time off, and holiday compensation  
  • Health, dental, and vision coverage for full-time associates  
  • Employee appreciation events, discounts, and perks at all resorts  
  • Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Skills Required

  • Good verbal communication and interpersonal skills
  • Ability to operate a Micros cash register terminal
  • Ability to operate a phone system
  • Ability to anticipate, prevent, identify, and solve workplace problems
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The Company
2,217 Employees
Year Founded: 2000

What We Do

Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.

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