C2C Program Manager, Vehicles

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About Vehicles

eBay is reinventing how people buy and sell vehicles online through a trusted, end-to-end transaction experience that protects buyers and C2C sellers and simplifies every step of the journey. Our vision is to establish eBay as a top destination for used vehicles in the U.S.

About the Role & Team

eBay is seeking a Program Manager to join our Vehicles C2C team and lead a range of initiatives to grow eBay’s U.S. Vehicles business and scale adoption of our end-to-end checkout experience among C2C sellers and buyers.

Members of the team bring a dual perspective: a strategic leader who understands the dynamics of two-sided marketplaces, can break down complex problems into clear frameworks, operate in ambiguity, and communicate effectively with senior stakeholders; and a hands-on operator who moves quickly to deliver results.

In this role, you will work cross-functionally with business, marketing, product, customer service, and other teams across eBay to deliver against key operational and financial objectives.

Responsibilities

• Partner with business, product, customer service, and other teams to drive progress against milestones for critical initiatives.
   

• Define key performance metrics and establish mechanisms for tracking and evaluating the success of critical initiatives.
   

• Develop reports with data analysis and present regular performance updates to senior leadership.
   

• Build and own executive-ready presentations on strategy and operational performance.
   

• Drive operational consistency and alignment across the business and cross-functional teams.
   

• Lead ongoing business cadences, including performance reviews, initiative deep dives, and progress tracking.
   

• Establish operational processes and guardrails to support scalable growth in C2C activation, including pilot launches and product–market fit enhancements.
   

• Identify and pursue opportunities across the U.S. Vehicles landscape requiring strategic deep dives or process improvements.
   

• Conduct in-depth analysis of automotive market trends, customer behavior, and the competitive landscape to inform decision-making.
   

Qualifications

• Bachelor’s degree in Business, Analytics or related field, plus 4+ years of relevant experience. Experience at a top-tier management consulting firm, investment bank, or in a strategy and planning role at a major corporation is preferred but not required.
   

• Consistent record of leading initiatives and delivering measurable business growth and profitability.
   

• Strong analytical skills and ability to translate data and insights into actionable strategies and recommendations. Ability to employ tools such as Excel and Tableau.
   

• Ability to work independently with minimal supervision, demonstrating a proactive, self-starter approach to problem-solving and decision-making.
   

• Highly organized with strong project management skills, capable of handling multiple priorities in a fast-paced environment.
   

• Excellent communication and presentation skills, including the ability to create executive-level presentations.
   

• Creative problem solver with a strategic approach and a passion for innovation and continuous improvement.
   

• Ability to function effectively in a dynamic environment and adapt to evolving business needs.
   

• Ambition to grow professionally and willingness to work hard, learn quickly, and provide constructive feedback to peers and leadership.
   

• Personal passion for eBay and eBay Motors. Interest in enthusiast vehicles is not required, but candidates must be willing to quickly learn about and engage with the vehicles enthusiast community. Candidates should be motivated to meet customers and help eBay succeed.
   

Location
Hybrid position based in eBay’s Salt Lake City office. Must be willing to work in person a minimum of three days per week, with occasional travel.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.