Job Summary
The C&I Relationship Manager is responsible for originating, managing, and growing a portfolio of Commercial & Industrial (C&I) clients by providing tailored financing, deposit, and treasury solutions. This role focuses on businesses with operating lines of credit, equipment financing, working capital needs, and other C&I-related lending structures backed by real estate collateral.
In addition to technical lending expertise, this officer must serve as a true advisor to business owners. The Relationship Manager must possess strong business acumen, patience, innovative thinking, and the ability to deeply understand a client’s operations and financial needs. The ideal candidate is not a "cookie cutter" banker, but a thoughtful, solutions-oriented advisor who can creatively utilize the bank’s products and confidently propose appropriate loan structures to Credit Administration.
The C&I Relationship Manager will build strong, long-term client relationships, assess creditworthiness, and partner closely with internal teams to deliver comprehensive banking solutions.
Essential Job Functions
- Proactively develop and manage a portfolio of C&I clients, including manufacturers, distributors, professional services firms, and other operating businesses.
- Originate and structure credit facilities such as working capital lines, term loans, equipment financing, and accounts receivable financing based on client needs and cash flow.
- Generate new business opportunities by identifying prospects, conducting outreach, and leveraging existing relationships within the local business community.
- Work with treasury managers to develop deposit relationships, cash management opportunities, and cross-sell the bank’s full suite of business banking products (e.g., treasury services, merchant services, business cards).
- Maintain accurate records of client interactions, pipeline activity, and portfolio performance.
- Keep up to date with market trends, industry regulations, and competitor offerings to ensure GBC’s solutions remain competitive and relevant.
- Act as a trusted advisor to clients by demonstrating patience, thoughtful listening, and the ability to understand core business operations and challenges.
- Apply innovative thinking to identify customized financial solutions using the bank’s product suite.
- Confidently propose well-structured loan requests to Credit Administration, supported by sound credit rationale and a strong understanding of borrower needs.
Supervisory Responsibility
This position has no supervisory responsibilities but may serve as a lead staff member of staff unit.
Knowledge:
- Knowledge of economic and accounting principles and practices, financial markets, banking, and the analysis and reporting of financial data.
- Knowledge of business and management principles.
- Knowledge of principles and processes for providing customer and personal services.
The ability to:
- Communicate information and ideas clearly so others can understand.
- Apply general rules to specific problems to produce sound answers.
- Listen effectively and understand information and ideas presented verbally.
- Advise clients with patience, insight, and strong business understanding.
Qualifications/Requirements
- Bachelor Degree/Master’s Degree or equivalent.
- Actively strive to increase customers' deposit business within the bank.
- Demonstrated sales experience, negotiation skills, business development, portfolio management skills, accounting and/or financial acumen.
Consecutive Absence Requirements
Employees with Officer Titles of Vice President and above are required to be absent from their regular work duties a minimum of two (2) consecutive weeks (i.e. fourteen (14) consecutive calendar days) each calendar year.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills Required
- Bachelor's degree, master's degree, or equivalent
- Demonstrated sales experience
- Negotiation skills
- Business development experience
- Portfolio management skills
- Accounting and/or financial acumen
- Ability to increase customers' deposit business within the bank
What We Do
GBC International Bank is a community-focused business bank serving customers in California and the Pacific Northwest. It provides business and personal banking alongside specialized lending, including SBA and export-import financing, international trade services, and commercial real estate financing. The bank emphasizes helping small companies navigate complex banking and lending needs through local expertise and tailored financial solutions, with a mission to simplify banking and enable customer success.
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