Software Engineer - SQL Database Specialist

What you'll do:

• Own and optimise SQL Server performance across a production ERP environment, including complex queries, stored procedures, views, indexes, and data integrity checks.
• Design, troubleshoot, and improve data access layers using Entity Framework (EF) and C# to support integrations, fixes, and enhancements.
• Investigate and resolve production issues across databases, applications, and integrations, focusing on root-cause analysis and permanent fixes.
• Support and maintain ERP integrations and APIs, including REST-based services and service layers.
• Monitor system health across Windows Server and SQL Server, proactively addressing performance, stability, and security issues.
• Manage database-related operational tasks including backups, restores, upgrades, patching, and capacity planning.
• Work closely with Engineering, Finance, and Operations teams to prioritise issues and ensure reliable system operation.
• Provide second and third-line support, producing clear documentation for incidents, fixes, and repeatable support processes.
• Assist with finance-critical data accuracy requirements, including reconciliations, postings, journals, and inventory updates.
• Contribute to automation and continuous improvement initiatives across support tooling, monitoring, and processes.

Why Kogan.com?

• Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future.
• Your role has a lot of ownership, autonomy and little red tape.
• You’ll be empowered to achieve positive outcomes and your work will have a real impact.
• You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia.
• Be an Intrepreneur, playing a hands-on role in shaping our strategy at our HQ.
• A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events.

What you'll need:

• Strong SQL Server expertise: writing and optimising complex queries, stored procedures, views, indexing strategies, and performance tuning.
• Hands-on experience with C# and Entity Framework (EF) in production environments.
• Experience supporting data-heavy or business-critical systems, ideally in ERP, finance, or operations domains.
• Understanding of APIs and system integrations (REST, service layers, middleware).
• Solid Windows Server and system administration fundamentals, including monitoring, patching, backups, and security.
• Proven troubleshooting skills in live environments, including logs, databases, integrations, and distributed systems.
• Ability to manage multiple issues and stakeholders with strong prioritisation and time management skills.
• Clear communicator who can collaborate effectively with technical and non-technical teams.
• Analytical mindset with a focus on continuous improvement, automation, and long-term solutions over quick fixes.