The Role
Manage payroll and benefits administration, ensure statutory compliance (social/health/unemployment insurance, PIT), maintain HR records and labor contracts, handle employee relations and offboarding, prepare reports, and support culture and recruitment activities.
Summary Generated by Built In
About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US.
About the role
As a C&B Specialist, you are responsible for managing compensation and benefits processes accurately and on time, including payroll data, employee benefits, statutory insurance, PIT, and related reports. You ensure compliance with company policies and legal requirements while supporting employees and improving C&B procedures to enhance the overall employee experience.
Accountabilities
- Payroll & Benefits
- Monitor and verify timekeeping records; manage leave, compensatory time-off, overtime, and other entitlements in accordance with company regulations
- Ensure the accuracy of payroll (including outsourced staff payroll) and employee benefits
- Track and administer benefit programs: maternity, childcare allowance (children under 6), family events (weddings/funerals), and birthdays
- Manage and implement the company's Health Insurance package
- Prepare ATM card applications for employees and liaise with banks
- Statutory Compliance (Social Insurance & Tax)
- Track and update monthly increases/decreases in SI, HI, and UI contributions; reconcile with the Social Insurance authority
- Complete all documentation and procedures for employee enrollment and claims for SI/HI benefits in compliance with regulations
- Apply and stay updated on the Labor Code, Social Insurance Law, Health Insurance Law, Unemployment Insurance Law, and PIT Law
- Labor Contract & HR Records Management
- Maintain the employee database and personnel files
- Manage and monitor labor contracts; process HR decisions related to appointment, transfer, termination, and contract liquidation
- Employee Relations
- Execute disciplinary procedures in compliance with labor law and company regulations
- Process termination and severance settlements for departing employees
- Manage payroll, employee relations, and offboarding for outsourced staff
- Respond to employee inquiries regarding compensation policies and related matters
- Reporting
- Prepare periodic HR, payroll, and insurance reports for internal management and government authorities
- Others
- Support company culture activities and recruitment initiatives
Qualifications
- Minimum 2 years of experience in a C&B or equivalent role; experience in a manufacturing environment is an advantage
- Solid understanding of the Labor Code, Social Insurance, Health Insurance, Unemployment Insurance laws, and PIT regulations
- Proficient in MS Office and HR management software (Odoo)
- Strong communication, active listening, good negotiation and problem-solving skills
- Detail-oriented and accurate, with a strong sense of confidentiality; high sense of responsibility and ability to work under pressure
- Basic conversational English
Lovepop Values
Engineering: Curiosity to discover how the world works
Hunger: Desire to take on more than is expected
Magic: Delivering unexpected experiences
Connection: Building relationships with each other
Lovepop Operating Philosophies
A+ talent loves working with A+ talent. A+ talent delivers 10x outcomes.
Growth mindset. We believe people develop over time, that capability increases through belief and hard work. Most increases in productivity come from leveling up and applying more leverage and focus over time rather than by applying more resources or hours.
The team I’m on is more important than the team I lead. From Patrick Lencioni’s “The Advantage”: leaders need to put their working team’s objectives ahead of the objectives of the team they themselves lead for an organization to be effective.
Executive leadership team commitments: We value our time together, Create a safe space, Get everything on the table, Make clean agreements, Set the standard.
Skills Required
- Minimum 2 years experience in compensation and benefits or equivalent role
- Solid understanding of Labor Code, Social Insurance, Health Insurance, Unemployment Insurance laws, and PIT regulations
- Proficient in MS Office
- Experience with HR management software Odoo
- Strong communication, active listening, negotiation and problem-solving skills
- Detail-oriented, accurate, confidential, able to work under pressure
- Basic conversational English
- Experience in a manufacturing environment
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The Company
What We Do
We believe that love is the foundation for a brighter world, and it grows when it is shared. Every day, we pour our hearts into developing creative, meaningful, and fun ways for you to share love with the people around you. We combine art and engineering to stretch the boundaries of the imagination and create magical gifts that bring people together. Whether you’re celebrating a holiday, an important milestone, or an everyday moment, we aim to inspire you to share love with our amazing designs.
