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Boeing Global Services (BGS) is seeking a C-17 Field Service Representative (FSR) for Wright Patterson AFB, OH to support a military customer.
The FSR will provide both on-site and remote technical support and act as Boeing's local representative, working directly with customer personnel and demonstrating adaptability to diverse cultural environments. Candidates should have experience in flexible, fast-paced settings that require prompt responses to ad-hoc customer requests. Strong technical and interpersonal skills, excellent written and verbal communication, and the ability to prioritize and manage workload independently with minimal supervision are essential. The role also requires flexibility to work long hours (including evenings and weekends), demonstrated leadership and teamwork in diverse groups, and proficiency with digital tools to host online meetings across time zones.
You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities:
- Provides technical field support of company products.
- Performs troubleshooting procedures for multiple systems coverage.
- Resolves maintenance and operational issues.
- Interprets technical documents and monitors product performance.
- Analyzes technical data and evaluates maintenance procedures.
- Develops and conducts ad hoc training.
Basic Qualifications (Required Skills/Experience):
- Minimum 3 years' of experience supporting the C-17 program.
- Must have experience reading and interpreting technical data.
- Previous experience supporting the U.S. military customer.
- At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
- At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
Preferred Qualifications (Desired Skills/Experience):
- FAA Airframe & Powerplant license would be beneficial.
- Current Federal Communications Commission Ground Radio Operators License is preferred (FCC license)
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: $85,850 - $116,150
Applications for this position will be accepted until Jun. 16, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Skills Required
- Minimum 3 years experience supporting the C-17 program.
- Experience reading and interpreting technical data.
- Previous experience supporting U.S. military customers.
- Willingness and ability to deploy/travel on potentially short notice (domestic and international).
- Willingness and ability to relocate as required by customer/statement of work.
- Ability to obtain U.S. Secret security clearance (interim Secret pre-start and final Secret post-start required).
- Must meet U.S. export control compliance (U.S. Person required).
- Ability to pass post-offer drug testing (Drug Free Workplace).
- Must satisfy the Company's Conflict of Interest (COI) assessment process.
- Flexibility to work long hours, including evenings and weekends.
- Proficiency with digital tools to host online meetings across time zones.
- FAA Airframe & Powerplant license.
- Federal Communications Commission Ground Radio Operators License (FCC).
Boeing Compensation & Benefits Highlights
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Retirement Support — Boeing states a dollar‑for‑dollar 401(k) match on the first 10% of pay for most nonunion U.S. employees with immediate vesting and an annual true‑up, and a student‑loan match feature lets qualified loan payments count toward earning the company match. Union agreements specify strong but different retirement contributions (e.g., automatic company contributions plus matching under IAM terms).
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Parental & Family Support — The company advertises 12 weeks of fully paid parental leave for birth, adoption, surrogacy, or foster placement, alongside adoption and surrogacy reimbursement programs. Back‑up family care resources are also highlighted in benefits materials.
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Healthcare Strength — Comprehensive health and insurance benefits are emphasized, with eligibility generally beginning the first day of the month after hire. Many teammates are eligible for several programs on day one.
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What We Do
A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.
Why Work With Us
Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.
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