Lead campaign validation by building intelligent automated tests for marketing assets and journeys, ensuring quality and scalable outcomes.
As a Business UAT Analyst - Campaign Test Automation within the Card Services group in Chase’s Consumer & Community Banking business, you will be responsible for transforming how Card Marketing campaigns are validated by leveraging advanced automation and AI-promote solutions.
Job Responsibilities:
- In this role, the Campaign Testing Automation Analyst will collaborate with Card Marketing, Marketing Channel Execution, Product, Technology and Controls teams to design and implement automation solutions for campaign asset testing—such as content accuracy, hyperlink validation, and format compliance—using Python, Selenium, and other AI tools.
- Develop intelligent testing methods and reusable scripts to reduce manual effort and increase validation accuracy.
- Map end-to-end campaign and customer journeys to identify gaps in testing coverage and recommend new checkpoints.
- Design and maintain dynamic checklists and testing templates tailored to different asset types and campaign objectives.
- Collaborate with cross-functional teams including Card Marketing, Channel Execution, Legal, and Compliance to ensure alignment with regulatory and brand standards.
- Translate marketing and operational needs into scalable testing solutions and validation workflows.
Required qualifications, capabilities, and skills:
- Strong proficiency in Python and Selenium for automation, UI, and content validation.
- Experience in marketing workflow analysis, testing strategy, and gap identification.
- Ability to create and leverage campaign/customer journey flow diagrams for testing insights.
- Proven track record of driving test automation to improve accuracy and reduce cycle times.
- Strong problem-solving, communication, and documentation skills with a focus on customer experience and execution quality.
Preferred Qualifications:
3+ years of experience in campaign testing, QA automation, or marketing operations, preferably in financial services or regulated industries
Exposure to AI/ML tools or frameworks for intelligent document or content analysis is a plus.
Bachelor’s degree in Computer Science, Marketing Technology or related field preferred.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Strong proficiency in Python and Selenium for automation, UI, and content validation
- Experience in marketing workflow analysis, testing strategy, and gap identification
- Ability to create and use campaign and customer journey flow diagrams for testing insights
- Proven experience driving test automation to improve accuracy and reduce cycle times
- Strong problem-solving, communication, and documentation skills
- Focus on customer experience and execution quality
- 3+ years of experience in campaign testing, QA automation, or marketing operations
- Experience in financial services or regulated industries
- Exposure to AI/ML tools or frameworks for intelligent document or content analysis
- Bachelor's degree in Computer Science, Marketing Technology, or a related field
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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