Business Travel Sales Manager

Posted Yesterday
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La Jolla, CA, USA
In-Office
75K-80K Annually
Mid level
Real Estate • Hospitality
The Role
Drive business travel revenue by prospecting national accounts, conducting sales calls and presentations, negotiating contracts, closing deals, and selling hotel services. Manage account details, coordinate internal departments, entertain clients, attend business reviews and industry events, and maintain strong knowledge of market trends, competition, revenue management, and hotel operations.
Summary Generated by Built In

About Us

Surround yourself with modern comforts at the San Diego Marriott La Jolla. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall. The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting. Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes. We also offer free parking on site and hotel discounts with all Marriott brands worldwide. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $75,000.00 - $80,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.

Essential Duties and Responsibilities

  • Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

  • Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.

  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.

  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.

  • Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.

  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

  • Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.

  • Attend trade shows, community events and industry meetings.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job-related duties as assigned.

Qualifications and Skills      

  • 3+ years of past sales experience preferred.

  • Hotel experience preferred.

  • Advanced knowledge of market trends, competition and key customers of the hotel.

  • Must have experience in business travel at a similar size and quality hotel.

  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

  • •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental 
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Skills Required

  • 3+ years of sales experience
  • Hotel experience
  • Experience in business travel at a similar size and quality hotel
  • Computer skills, including Microsoft Word, Microsoft Excel, and Delphi
  • Advanced knowledge of sales skills, revenue management, training, and peer motivation
  • Knowledge of hotel operations, marketing plans, security and safety programs, labor relations, business planning, maintenance, budgeting, quality assurance, hospitality law, and long-range planning
  • Ability to adapt communication style for different audiences
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The Company
1,416 Employees
Year Founded: 1985

What We Do

Founded in 1985, HEI Hotels & Resorts is one of the nation's leading privately held hotel investment and third-party management companies. The company owns or operates over 100 luxury, upper-upscale, and upscale independent and branded hotels and resorts throughout the United States. They specialize in maximizing the value of hotel real estate within key urban, super-suburban, and resort locations across the country.

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