Business Transient Sales Manager

Reposted 7 Days Ago
Be an Early Applicant
Needham, MA, USA
In-Office
60K-70K
Senior level
Hospitality
The Role
Sell transient and small-group business for the hotel through prospecting, negotiating and closing accounts. Develop strategic plans to maximize revenue, quote rates/availability, manage group and catering leads, log sales activity in Marriott CI/TY, coordinate with operations to execute events, and provide occasional weekend coverage and onsite guest meetings.
Summary Generated by Built In

Description


The Sheraton Boston Needham Hotel is currently seeking a dynamic, and motivated individual for the position of Business Transient Sales Manager. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Business Transient Sales Manager include but are not limited to:

· Solicitation of new and existing accounts to meet and exceed business travel and group revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication

· Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, negotiating and closing sales

· Experience selling to a variety of market segments 

· Marriott experience preferred but not necessary

· Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships

· Ability to quote rates and availability to customers and manage group and catering leads alongside revenue management for optimal pricing as needed

· Ability to work with the operation team to execute group, meeting, and event business as needed

· Must have the ability to communicate effectively with all hotel departments but also work independently

· Assist with other areas as assigned by the General Manager, and Regional VP of Sales and Marketing

· Ability to log all sales related activity in the Marriot CI/TY System

· Ability to utilize onsite reservation system- Lightspeed experience preferred to manage reservations

· Some weekend office coverage as needed

· Additional tasks and duties required by the Director of Sales or the Managing Director. 

Preferred Skills-

· Knowledge of Marriott CI/TY, Lighstpeed, Agency 360 and Demand 360

· Proficient in Microsoft Word, Office, Chrome, Internet Explorer

· Well organized and detail oriented

· Ability to work independently

· Display initiative, perseverance and analytical skills

· Effective communication

· Professional and ethical

· Displays enthusiasm

· Excellent customer service skills

· Team player and ability to get along with others

· Available to meet guests which may include weekends

· Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

*Sheraton Boston Needham Hotel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Skills Required

  • Hospitality sales experience
  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Strong proficiency in multi-tasking
  • Proven ability to solicit, prospect, negotiate and close business transient accounts
  • Experience selling to a variety of market segments
  • Develop and execute strategic sales plans to meet revenue goals
  • Ability to quote rates and availability and manage group and catering leads with revenue management
  • Ability to work with operations to execute group, meeting, and event business
  • Ability to log all sales-related activity in the Marriott CI/TY System
  • Ability to utilize onsite reservation system
  • Some weekend office coverage / availability as needed
  • Ability to read, write and speak English with excellent grammar
  • Marriott experience
  • Lightspeed experience
  • Knowledge of Agency 360
  • Knowledge of Demand 360
  • Proficiency in Microsoft Word/Office, Chrome, Internet Explorer
  • Well organized and detail oriented
  • Display initiative, perseverance and analytical skills
  • Professional, ethical, enthusiastic, team player with excellent customer service skills
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The Company

What We Do

StepStone Hospitality specializes in the management of full-service hotel and restaurant operations, aiming to create asset value for owners through a combination of hands-on operations, strategic asset management, and food and beverage expertise.

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