Business Transformation Senior Associate

Job Description
Join us as a Business Transformation Senior Associate and lead automation projects in the Middle Office. Oversee planning, execution, and delivery while coordinating with stakeholders and managing resources. Bridge the gap between technology solutions and operational needs to ensure project success. Conduct feasibility studies, recommend solutions, and develop test cases to drive innovation. Be a key player in transforming the future of Commercial and Investment Banking.
Job Summary:
As a Business Transformation Senior Associate within our Commercial and Investment Banking team, you will play a crucial role in supporting our Automation Platform for the Middle Office. You will be responsible for overseeing the planning, execution, and delivery of Automation projects within our organization. Your role will involve coordinating with various stakeholders, managing resources, and ensuring that the project meets its objectives on time. You will bridge the gap between Technology solutions and Operations needs. You will perform initial solution feasibility, provide solution recommendations, create test cases, and troubleshoot. This role provides an excellent opportunity to understand and contribute to the business requirements of our organization.
Job Responsibilities:

• Facilitate sessions with senior management, SME and stakeholders to define project scope, objectives, deliverables and create comprehensive project plans detailing timelines, resource allocation, and risk management strategies
• Act as the main liaison for all project-related communications. Organize and lead meetings to provide stakeholders with status updates , progress reports and business reviews
• Lead and inspire the project teams - developers, business analysts, SME and other project members. Delegate tasks and responsibilities, ensuring team members have the necessary resources and support.
• Identify potential risks and devise mitigation strategies to minimize impact
• Ensure Automation solutions adhere to industry best practices, quality standards and conduct regular testing and reviews to verify the functionality and reliability of automated processes.
• Formulate and implement change management strategies for seamless RPA solution adoption
• Perform feasibility and analysis by data gathering, feasibility and propose solution design or technology required
• Populate Business requirement documents and test cases that bridge understanding between technology and operations

Required Qualifications, Skills, and Capabilities:

• Excellent communication skills including confidence and managing cross country meetings at different levels of stakeholder
• Excellent in writing skills including creating of updates, business requirements, business cases and day to day technical email conversations
• Minimum of 5 years collective experience in back office or shared service operations
• Solid Experience in Technology Project Management and Business Analysis
• Strong background in Technology implementation

Preferred Qualifications, Skills, and Capabilities:

• Certification (PMP, ITIL, SCRUM, Alteryx, Phyton and UiPath)
• Experience in transactional process like settlements, account opening, payments and account offboarding
• Experience in developing/coding a RPA
• Educational background related to Finance, IT or Engineering

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.