Business Transformation Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role:

We are seeking an experienced and results-driven Business Transformation Manager to join our team. In this key role, he/she will lead the development and execution of our strategy, ensuring that the organization makes data-driven decisions across all departments. Additionally, he/she will take the lead in driving our internal transformation program and facilitate the successful rollout of a new organizational structure across MEA.

He/she will work closely with senior leadership to shape the transformation roadmap and act as a strategic partner to business units, ensuring tools, processes, and insights align with overall company objectives. This is an exciting opportunity to contribute significantly to the business’ transformation, growth through a customer-centric journey, and long-term success in a highly dynamic and international environment.

Principal Responsibilities:

Transformation Program Leadership:

• Lead the design and execution of change management plans and organizational transformation, ensuring smooth adoption by teams across MEA.

• Drive the internal transformation program, ensuring that organizational changes are supported by the necessary BI insights, process improvements, and technology tools.

• Partner with senior management to communicate the vision, goals, and impact of the transformation efforts, fostering alignment and ensuring effective execution.

• Drive the rollout of the new organizational structure across MEA

• Monitor the progress of the organizational rollout, adjusting plans as necessary and ensuring alignment with strategic objectives.

Business Intelligence & Data Strategy:

• Oversee the creation and maintenance of dashboards, reports, and other analytics tools to ensure stakeholders have access to relevant, real-time data to drive decision-making.

• Ensure the quality, accuracy, and consistency of data across business functions and systems.

• Collaborate with cross-functional teams to identify key business drivers, define KPIs, and build actionable insights.

• Lead the design and execution of data models and BI solutions to support business intelligence initiatives.

Business Development, Market Potential Analysis & Market Expansion:

• Support the MEA Sales Directors in identifying and evaluating new business opportunities, conducting thorough market potential analyses to assess growth prospects.

• Develop and implement strategic plans for market expansion, leveraging data-driven insights to identify target markets and customer segments.

• Collaborate with cross-functional teams to design and execute go-to-market strategies, ensuring alignment with overall business objectives.

• Monitor market trends, competitor activities, and industry developments to inform business development initiatives and drive competitive advantage.

Stakeholder Management & Leadership:

• Act as the primary point of contact for senior leadership and business units, providing guidance, support, and insights on all transformation-related matters.

• Build strong relationships with internal and external stakeholders to ensure alignment of transformation strategy with broader business goals.

Innovation & Continuous Improvement:

• Continuously evaluate the BI landscape, recommending and implementing improvements to systems, tools, and processes.

• Stay up-to-date with the latest trends and technologies, identifying opportunities to incorporate innovative solutions into the organization.

• Foster a culture of continuous improvement, helping the organization leverage data and analytics to drive competitive advantage.

Qualifications:

• Bachelor's or Master’s degree in Business, Engineering, or a related field. MBA is a plus.

• Minimum of 5-8 years of experience in Strategic Roles, Business Intelligence, data analytics, or a related field.

• Proven experience leading transformation initiatives within complex, multinational organizations.

• Excellent knowledge of organizational transformation and change management processes, with the ability to drive cross-functional alignment and adoption of new structures.

• Strong project management skills, with the ability to manage multiple initiatives simultaneously while maintaining a high level of attention to detail and quality.

• Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.

• Experience working in a EMEA or multinational environment, with an understanding of the cultural and operational nuances across regions.

• Fluent in English; additional European/Arabic languages are a plus.

Preferred Skills:

• Familiarity with cloud-based BI platforms (e.g., Azure, PowerBI, AWS, Google Cloud).

• Familiarity with AI, machine learning, or advanced analytics concepts.

Location: Montecchio Maggiore (VI) or Lainate (MI)

Contract: Full-time, Permanent

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.