Business Transformation Manager – Operations (80-100%)

Posted 21 Days Ago
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Geneva, CHE
In-Office
Entry level
Financial Services
The Role
Drive the Operations 2030 transformation roadmap from planning through implementation. Coordinate cross-functional programs across Operations, Technology, Data, HR, and control functions; establish governance and executive reporting; monitor milestones, risks, dependencies, and value creation; identify process improvements; support digitalization, automation, AI, and data initiatives; and facilitate stakeholder alignment, decision-making, and change adoption.
Summary Generated by Built In

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
 

With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
 

“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

Business Transformation Manager – Operations (80-100%)

Operations is at the heart of the Bank's ability to deliver excellence to clients while adapting to an increasingly complex and evolving environment.

To support our long-term ambition, we have launched the Operations 2030 Strategy, a transformative journey designed to build a more scalable, efficient, data-driven and future-ready organisation. This includes rethinking our operating model, accelerating the adoption of AI and automation, strengthening data quality and governance, modernising our technology landscape, and developing the skills needed for the future.

As a Business Transformation Manager, you will join the Operations Transformation Office, a small and highly visible team responsible for driving this strategic agenda. Working closely with senior leaders across Operations, Technology, Data Office, HR and Control Functions, you will help shape, coordinate and deliver initiatives that will have a lasting impact on the way Operations operates across the Bank.

This position offers a unique opportunity to combine strategic thinking with hands-on execution, while gaining broad exposure to senior stakeholders and key transformation priorities. Whether your background is in consulting, programme management or banking operations, you will play a central role in turning strategic ambitions into tangible business outcomes.

YOUR ROLE

As a Business Transformation Manager, you will act as a catalyst for change, ensuring that strategic initiatives are translated into measurable results.

You will:

  • Drive the delivery of key initiatives within the Operations 2030 roadmap, from planning to implementation.
  • Coordinate complex, cross-functional programmes involving Operations, Technology, Data Office, HR and Control Functions.
  • Establish and maintain effective governance frameworks, steering committees and executive reporting mechanisms.
  • Monitor programme progress, milestones, risks, dependencies and value creation to ensure successful delivery.
  • Challenge existing processes and ways of working, identifying opportunities to simplify, optimise and enhance operational performance.
  • Facilitate executive decision-making through high-quality analyses, recommendations and presentations.
  • Support the implementation of initiatives related to operating model transformation, digitalisation, data, automation and AI.
  • Foster alignment and collaboration across diverse stakeholder groups in a matrix environment.
  • Contribute to change management efforts and help drive adoption across impacted teams.

YOUR PROFILE

  • You may come from a consulting firm, a transformation office, a programme management function or an operational leadership role within financial services.
  • Proactive and results-oriented professional who combines strong analytical capabilities with the ability to influence and drive change.
  • Proven experience in business transformation, consulting, project/programme management or business management.
  • Demonstrated success in leading complex cross-functional initiatives and delivering tangible business outcomes.
  • Strong stakeholder management skills, with the ability to build credibility and influence at multiple organisational levels.
  • Structured and pragmatic approach to problem solving and execution.
  • Excellent communication and presentation skills, with the ability to convey complex topics clearly and effectively.
  • Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
  • Familiarity with governance frameworks, portfolio management and executive-level reporting.
  • Considered strong advantages: experience within banking operations or financial services, exposure to operating model transformation programmes, experience in digital transformation, process optimisation, automation, data governance or AI-related initiatives.
  • Advanced proficiency in PowerPoint and Excel.
  • Fluency in English and French
  • Residence in Switzerland or willingness to relocate.

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.

It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.

Skills Required

  • Experience in business transformation, consulting, project or programme management, or business management
  • Success leading complex cross-functional initiatives and delivering tangible business outcomes
  • Strong stakeholder management and ability to influence multiple organizational levels
  • Structured and pragmatic problem-solving and execution skills
  • Excellent communication and presentation skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Familiarity with governance frameworks, portfolio management, and executive-level reporting
  • Advanced proficiency in PowerPoint and Excel
  • Fluency in English and French
  • Residence in Switzerland or willingness to relocate
  • Experience in banking operations or financial services
  • Experience with operating model transformation, digital transformation, process optimization, automation, data governance, or AI initiatives
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The Company
HQ: Geneva
3,027 Employees
Year Founded: 1796

What We Do

For over 225 years, Lombard Odier has focused on its central mission: to build strong, long-lasting client partnerships based on expertise, trust and care. Our Group strives to create sustainable value for private and institutional clients, combining leading investment solutions with stability and a robust balance sheet. Our unwavering commitment to the long-term interests of our clients is underpinned by our independent partnership model as our Firm is solely owned by our Managing Partners. We are guided by one key philosophy: rethink everything®. We constantly rethink the world around us to provide a fresh investment perspective for our clients. By offering a comprehensive suite of services, from discretionary and advisory portfolio management to wealth planning and custody, we offer our clients quality, bespoke solutions. Our cutting-edge banking technology not only sets industry standards, but also serves as a beacon for Swiss and European private banks and financial institutions. At Lombard Odier, we are convinced that the transition to a net-zero, nature-positive economy will be the most profound economic transformation of all time. Our role is to help our clients navigate this major shift by identifying related investment opportunities. Headquartered in Geneva with offices on five continents, we are guided by a team of around 3000 dedicated professionals who continue to shape the future of global wealth management.

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