At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career—and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Type
Hybrid
Job Summary
The Business Transformation Communications Manager role supports the Business Transformation Office (BTO) by designing and executing structured communication and engagement strategies for the Business Transformation Office and its enterprise initiatives. This role collaborates with transformation workstreams and partners closely with project leads, project managers and executive sponsors to ensure initiatives are clearly communicated, reinforced, and adopted.
Essential Functions
Initiative Change Strategy & Activation
Develop structured communication and activation plans for enterprise initiatives
Translate complex changes into clear, actionable messaging.
Align communication timing with project milestones and rollout phases
Identify risks to adoption and adjust activation strategies accordingly
Reinforce enterprise priorities within each initiative’s messaging.
Partner with project teams and BTO leadership to shape initiative-specific messaging
Sponsor & Leadership Support
Partner with executive sponsors and Steering Committee to translate strategy to messaging
Prepare leadership talking points and engagement materials
Support leaders in clearly articulating expectations to their teams
Build confidence and clarity in how sponsors activate change
Cross-Initiative Insight & Strategic Framing
Surface patterns across initiatives (e.g., success, confusion, resistance, fatigue)
Provide insights to BTO leadership about adoption signals
Contribute to refining communication best practices and toolkits
Help shape reusable communication frameworks that scale with the BTO
Measurement, Reinforcement & Continuous Improvement
Track engagement metrics and stakeholder feedback
Refine messaging based on clarity gaps and adoption signals
Support post-launch reinforcement planning
Build templates and communication standards that strengthen future initiatives
Required/Preferred Education and Experience
Bachelor’s Degree required
5+ years in communications, change communications, and/or transformation roles
Medical device/data industry experience preferred
Familiarity with change frameworks (Kotter, Prosci, etc.)
Certification in Kotter or Prosci preferred
Knowledge, Skills and Abilities
Experience supporting complex, cross-functional initiatives
Strong strategic writing and storytelling ability
Ability to influence without formal authority
Demonstrated experience interacting with executives and senior leaders
Strong relationship-building skills and a collaborative mindset, with the ability to build trust quickly and work effectively across functions and levels of the organization
Highly dependable and proactive, with a strong sense of ownership and follow-through in fast-moving, high-visibility initiatives
Team-oriented approach, able to partner closely with project managers, sponsors, and functional leaders to move work forward in a coordinated way
Ability to learn quickly and adapt in new environments
Travel Requirements
As needed
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
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The annual salary for this position is:
$86,000.00 to $110,000.00This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Skills Required
- Bachelor's Degree
- 5+ years in communications, change communications, and/or transformation roles
- Medical device/data industry experience
- Familiarity with change frameworks (Kotter, Prosci, etc.)
- Certification in Kotter or Prosci
ZOLL Medical Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZOLL Medical Corporation and has not been reviewed or approved by ZOLL Medical Corporation.
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Healthcare Strength — Medical, dental, and vision coverage includes in‑network preventive care at 100% along with behavioral health/EAP and virtual therapy options. These features are often regarded as solid to good components of the package.
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Parental & Family Support — Paid parental leave provides 12 weeks at full pay for the birthing parent and 6 weeks for the non‑birthing parent after eligibility is met. This policy is frequently highlighted as a standout element.
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Wellbeing & Lifestyle Benefits — Wellness programs offer incentives and are complemented by multiple external well‑being recognitions. These programs add perceived value to total rewards.
ZOLL Medical Corporation Insights
What We Do
ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.
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