The Role
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
As our Business Transformation and Operations Project Lead, you will join our Business Transformation team. The ideal candidate is a self-starter, passionate about solving complex problems and implementing solutions in a fast-paced environment. This role requires identifying opportunities for improvement, designing solutions, and bringing them to life. An optimizations/operational excellence mindset is required.
What will I be doing?
- Leading and managing business transformation projects from inception to completion.
- Designing and implementing efficient business processes and workflows.
- Designing technology-based solutions (e.g. automation), writing clear specifications and collaborating with the Product team.
- Conducting cross-functional working sessions to generate insights, create alignment, and drive the next steps.
- Configuring and managing tools such as Jira to support project management and process improvement.
- Analyzing data to identify trends, issues, and opportunities for improvement.
- Developing and maintaining project plans, timelines, objectives, KPIs, and budgets.
- Collaborating with cross-functional teams to ensure successful project delivery.
- Monitoring project progress, evaluating project performance, reporting project outcomes and escalating risks and issues as necessary.
- Providing training and support to team members on new processes and tools.
- Preparing and presenting reports and presentations to senior leadership.
What skills do I need?
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
- +5 years of experience in operations, business transformation/optimization, or a related role.
- Ability to think strategically and design effective solutions.
- Advanced proficiency in Excel, including the ability to create complex formulas, pivot tables, and macros.
- A solid understanding of coding, such as SQL, VBA, or similar languages.
- Excellent written and verbal communication skills in English.
- Excellent presentation skills.
- Strong attention to deadlines and details.Experience conducting workshops.
- Proven success working with all levels of management.
- Advanced skill set in time management and task prioritization.
- Ability to multitask and identify opportunities for process improvement.
- Ability to work independently and as part of a team.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
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The Company
What We Do
dLocal started with one goal – to close the payments innovation gap between global enterprise companies, and customers in emerging economies. We have over 900 payment methods, in more than 40 countries. With the ability to accept local payment methods and facilitate cross-border fund settlement worldwide, our merchants reach billions of underserved consumers in the high-growth markets of Africa, Asia, and Latin America. dLocal offers the ideal payment solutions for global commerce: Payins: Accept local payment methods Payouts: Compliantly send funds cross-border Defense Suite: Manage fraud effectively dLocal for Platforms: Unify your platform’s payment solution Local Issuing: Localize payments for your gig-economy workers, suppliers, and partners
