First Hawaiian Bank is currently seeking a Business Transformation Analyst to join the Retail Deposit & Lending Services Team.
Compensation:
The pay range for the role is $80,000 - $120,000/yr; commensurate with experience
The successful candidate may be hired at either the Officer or Assistant Vice President (AVP) level based on experience, skills, and demonstrated qualifications.
Work Schedule:
Monday - Friday 8:00AM - 5:00PM (hours may vary)
The Business Transformation Analyst supports key initiatives that modernize and streamline business operations by analyzing processes, identifying automation opportunities, and helping implement scalable solutions. This role blends business analysis, data insights, and light project management to improve efficiency and enhance customer and employee experience. The analyst partners with leadership to evaluate new technologies and transform manual workflows into automated, future ready processes.
QualificationsThe ideal candidate will have:
- Bachelor’s degree in business administration, computer science, MIS, engineering, data science, related field or equivalent experience required.
- Master’s degree in business, computer science, MIS, engineering, finance and/or equivalent work experience preferred.
- Lean Six Sigma Green Belt certification or equivalent experience desirable preferred.
- Business or Data analysis experience preferred.
Officer Minimum Qualifications:
- Four (4) years of relevant process improvement, business analysis, automation, system development, or project management experience required.
AVP Minimum Qualifications:
- Six (6) years of relevant process improvement, business analysis, automation, system development, or project management experience required.
All Candidates:
- Process & requirements: process mapping (Visio/Lucidchart), requirements documentation, user stories, acceptance criteria, UAT planning/support.
- Data & analysis: intermediate/advanced Excel; experience pulling and validating data; ability to interpret metrics and trends.
- BI/Reporting: Power BI, Tableau, or similar tools; basic SQL is a plus.
- Work management tools (Jira, Azure DevOps, Smartsheet, MS Project, or similar, preferred).
- Automation exposure: RPA tools, workflow automation platforms, low-code/no-code tools; understanding of control design within automated workflows, highly desirable.
- Comfort partnering with Technology teams to understand system constraints, release cycles, and change management/testing expectations.
- Good oral, written and interpersonal communications skills.
- Must have strong analytical skills to simplify and deconstruct complex processes into clear, actionable activities using business process methodologies and considering timing, scale, and business context.
- Demonstrates innovation, curiosity, and ability to conceptualize new ideas quickly.
- Demonstrated organizational skills with ability to prioritize and manage multiple priorities.
- Requires great attention to detail, structure and rigor.
- Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities. Ability to determine the root causes of issues and problems and quickly develop solutions to resolve them.
- Able to work under pressure and meet multiple deadlines with a high degree of accuracy.
- Strong interpersonal skills and ability to influence stakeholders at all levels of management.
- Self-motivated, organized, and able to work independently with minimal supervision.
Skills Required
- Bachelor’s degree in business administration, computer science, MIS, engineering, data science, a related field, or equivalent experience
- Four years of relevant process improvement, business analysis, automation, system development, or project management experience for Officer level
- Six years of relevant process improvement, business analysis, automation, system development, or project management experience for AVP level
- Process mapping experience using Visio, Lucidchart, or similar tools
- Requirements documentation, user stories, acceptance criteria, and UAT planning or support experience
- Intermediate or advanced Microsoft Excel skills
- Experience pulling and validating data and interpreting metrics and trends
- Strong analytical skills and ability to simplify complex processes using business process methodologies
- Ability to partner with technology teams on system constraints, release cycles, change management, and testing expectations
- Strong oral, written, interpersonal, and stakeholder-influencing skills
- Organizational skills with ability to prioritize and manage multiple priorities
- Attention to detail, structure, and rigor
- Ability to adapt to changing priorities, work under pressure, and meet multiple deadlines accurately
- Ability to identify root causes and develop solutions independently
- Self-motivated and able to work independently with minimal supervision
- Master’s degree in business, computer science, MIS, engineering, finance, or equivalent work experience
- Lean Six Sigma Green Belt certification or equivalent experience
- Business or data analysis experience
- Power BI, Tableau, or similar business intelligence and reporting tools
- Basic SQL knowledge
- Jira, Azure DevOps, Smartsheet, Microsoft Project, or similar work management tools
- Exposure to RPA tools, workflow automation platforms, or low-code/no-code tools
- Understanding of control design within automated workflows
First Hawaiian Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Hawaiian Bank and has not been reviewed or approved by First Hawaiian Bank.
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Retirement Support — Employer 401(k) match plus an additional fixed contribution through a separate retirement plan indicates strong long‑term savings support.
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Healthcare Strength — Medical, dental with full preventive coverage, vision, and an EAP underscore comprehensive health support.
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Parental & Family Support — A dependent‑care subsidy with employer matching and family‑eligible counseling sessions provide tangible help for childcare and caregiving needs.
First Hawaiian Bank Insights
What We Do
First Hawaiian Bank is Hawaii's oldest and largest financial institution, offering a diversified range of banking services including deposit products, lending, wealth management, and private banking to consumer and commercial customers.
