Business Technology Solutions Associate- Salesforce
Location: Pune/Gurgaon
Region: INDIA-TECH-BT-1
Category: Technology
Subcategory: Technology Service Area
Business Technology
ZS's Technology group focuses on scalable strategies, assets and accelerators that deliver to our clients enterprise-wide transformation via cutting-edge technology. We leverage digital and technology solutions to optimize business processes, enhance decision-making, and drive innovation. Our services include, but are not limited to, Digital and Technology advisory, Product and Platform development and Data, Analytics and AI implementation.
What you'll do : Business Technolgoy Solutions Associate in the Technology Capability Group
- Collaborate with ZS internal teams and client teams to shape and implement high quality technology solutions that address critical business problems
- Understand and analyze business problems thoroughly, and translate them into technical designs effectively
- Design and implement technical features using best practices for the specific technology stack being used
- Assist in the development phase of implementing technology solutions for client engagements, ensuring effective problem-solving
- Apply appropriate development methodologies (e.g., agile, waterfall, system integrated testing, mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion of projects
- Provide guidance and support to team members in creating comprehensive project implementation plans
- Work closely with a development team to accurately interpret and implement business requirements
What you'll bring :
- This role will implement solutions through a combination of Salesforce configuration, and custom development on the Force.com platform
- Design and develop individual modules within the salesforce ecosystem as well as the input and output mechanisms for the modules
- Contribute to discussions regarding the design of interaction frameworks between various modules
- Understand in depth the design of the system being worked on holistically and suggest modifications to the design whenever needed
- Collaborate with Business Analysts/Salesforce Administrators/Business Leaders to understand requirements and successfully translate said requirements into the solution
- Contribute to the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure
- Be able to develop comprehensive unit test case scenarios to make sure that the code being developed is robust and meets all requirements
- Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution
- Serve as an active contributor to the practice area knowledge and resource base; mentor, educate, and enrich technical and non-technical colleagues and partners
- Continuous improvement of development processes for the platform implementations using industry-standard and emerging practices like Agile, Continuous Integration, etc.
- Contribute to overall code quality by contributing to design and code reviews for the team
Additional Skills :
BE/BS/MS degree required, computer science preferred
1-3 years of experience in IT, 2+ years of experience working as a Salesforce developer
Detailed oriented and should be able to manage numerous deadlines & deliverables
Active Salesforce Certifications is strongly preferred
Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects
Experience with Agile development processes is preferred
Strong communication skills - written, verbal and interpersonal
Ability to build and maintain effective working relationships with other team members (immediate team as well as cross-functional teams)
Strong analytical and problem-solving skills
Self-motivated and ability to apply good judgment and decision-making skills
How you'll grow:
- Cross-functional skills development & custom learning pathways
- Milestone training programs aligned to career progression opportunities
- Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India , visit ZS India office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
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What We Do
ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. We transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Founded in 1983, ZS has more than 13,000 employees in over 35 offices worldwide.
Why Work With Us
ZS is home to passionate people who embrace innovative thinking, collaboration and a client-first mindset. Welcome to a company where new ideas are celebrated, curiosity is welcomed, learning opportunities are abundant and colleagues become lifelong connections.
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Employees engage in a combination of remote and on-site work.
The Flexible & Connected model is our ZS standard. ZSers decide where it makes the most sense for them to work each day given client or teamwork.



























































