Senior Cloud Administrator (IAM Analyst)

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
As a Senior Cloud Administrator (IAM), you will contribute and be responsible to plan and implement secure and user-friendly auth solutions for ZS software applications and infrastructure that adhere to Identity and Access Management best practices. This position will work with ZS's Identity Management software, as well as 3 rd party solutions, such as Okta, Azure AD and ADFS, PingFederate, AWS Cognito & AWS IAM services, and various MFA solutions.
What You'll Do:
Identity and Access Management:

• Design, implement, and manage end-to-end Identity and Access Management solutions.
• Establish Identity Federation solutions with ZS software and customer identity providers (IdP) using industry standard protocols, such as SAML2.0, OAuth 2.0/OpenID connect.
• Develop and maintain IAM policies, procedures, and documentation.

Technology Expertise:

• Demonstrate in-depth knowledge and hands-on experience with Okta (CIAM and Workforce), AWS Cognito, Azure Active Directory, and PingFederate.
• Serve as a subject matter expert for IAM technologies, providing guidance and support to the team.

Integration and Deployment:

• Lead the integration of IAM solutions with various applications and systems.
• Collaborate with cross-functional teams/client IT teams to ensure seamless deployment and integration processes.

Troubleshooting and Support:

• Collaborate with various stakeholders (internal/external) to troubleshoot and resolve access-related problems.
• Provide advanced-level support for IAM-related incidents and issues.
• Conduct in-depth investigation/RCAs for the systems in scope and taking necessary preventive measures to avoid recurrences.

Security and Compliance:

• Implement and enforce security best practices within the IAM framework (MFA, Password rotation).
• Ensure compliance with industry regulations and standards (such as NIST).

What You'll Bring:
ZS welcomes candidates with degrees in computer science, information technology or a related discipline. A demonstrated record of success and significant experience/understanding of identity and access management is required. Additionally, we seek individuals with the following qualifications:

• At least 3+ years of experience with cloud based IAM solutions such as Okta/Azure AD, identity and access management and MFA.
• Should have experience on developing/managing IAM policies for CIAM and Workforce users on platforms like Okta or Azure AD.
• Should be proficient and have hands-on experience with federation protocols and concepts (SAML2.0, OAuth 2.0/OpenID connect and RADIUS).
• General technology skills:
  • Knowledge of operating systems, applications, and services
  • Understanding of networking concepts and network protocols
  • Familiarity with different cloud computing models, like IaaS, PaaS and SaaS, and the cloud computing landscape.
  • Knowledge of AWS services is a big plus.
• Strong verbal and written communication skills with ability to articulate results and issues to internal and external teams.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent organizational skills with ability to work with a global team and contribute to the overall timely delivery of multiple projects.
• Experience of delivering quality work on defined tasks with limited oversight.
• Ability to quickly learn new platforms, languages, tools, and techniques as needed to meet project requirements.
• This role requires healthy doses of initiative and the ability to remain flexible and responsive in a very dynamic environment.
• Ability to work around unknowns and develop robust solutions.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:
ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India , visit ZS India office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com