Business Technology Engineer

About the role:

In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible.  As a member of the team, you’ll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications to create a streamlined experience for Samsarians. As an IT Automation Engineer on the team, you will provide guidance and expertise in code build and release automation, CI/CD pipelines, overall DevOps methodologies and cloud infrastructure design. You will be driving strategic & mission-critical initiatives, technology assessment, architecture decisions, and building custom solutions by partnering with various technology teams and leaders.

This hybrid position requires 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

• Evaluate, innovate, develop, implement, and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale.
• Design, develop and maintain automation scripts in languages like Python, Bash, Javascript for automating repetitive tasks across platforms and internal systems.
• Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team.
• Serve as the domain expert on implementation, management, and support of Business technology products and IT applications.
• Integrate and implement best practices and DevOps methodologies in every step of the IT engineering process.
• Implement and manage infrastructure-as-code (IaC) solutions with Terraform to automate the provisioning and management of servers, networks and cloud resources.
• Design, develop, support and manage integrations to internal and external systems as required.
• Conduct research and make recommendations on improvements to systems, tools, and processes.
• Manage technical requirements gathering, technical gap analysis, and contribute to backlog grooming.
• Maintain clear and up-to-date documentation for all automation processes and tools.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• A Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in an IT Automation Engineer or similar role; experience in software development and infrastructure.
• Strong experience working with API’s in Javascript (Node.js), Python or Go.
• Experience creating and maintaining AWS cloud resources and services. Relevant services include Lambda, EC2, S3, CloudWatch, CloudFormation, ECS, RDS, and API Gateway.
• Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, Github, Zendesk, etc).
• Proficient in creating and developing Infrastructure as Code (IaC) scripts - utilizing industry standard tools like Terraform and/or CloudFormation, and building CI/CD processes and pipelines to enable 1-click and self-managed deployments.
• Progressively related experience in design, development, and implementation of highly scalable, high-volume software systems, applications and major SaaS solutions.
• Experience with containerization tools, including Docker.
• Solid understanding of source code versioning and exposure to Git, GitHub.
• Must be detail oriented, self-organized, be committed to quality and capable of tracking multiple work streams simultaneously.
• Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic.
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
• Ability to spearhead and drive work without supervision across functions and collaborate with all levels of users and management.

An ideal candidate also has:

• Developed and managed applications in a team environment.
• Experience with Atlassian suite (Jira, Confluence, OpsGenie, StatusPage).
• Experience with Splunk.
• Expertise with Google Workspace and Google Cloud Platform.

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