Business Technology Analyst

Freese and Nichols is seeking an Business Technology Analyst, in our Fort Worth, Texas office. The Business Technology Analyst will serve as a critical link between the process owner and the Business Technology development team, facilitating AI-driven solutions to complex business challenges. This role will work closely with stakeholders across multiple disciplines, translate business requirements into technical specifications, and support the implementation of intelligent solutions to improve efficiency, accuracy, and strategic decision-making.

Business Analyst Duties:

• Collaborate with business stakeholders to clearly define and document project objectives, business requirements, use cases, and expected outcomes.
• Facilitate workshops, interviews, and meetings to gather business requirements and feedback.
• Develop comprehensive requirements documentation, including detailed workflows, user stories, and acceptance criteria.
• Serve as a liaison between technical teams, data scientists, and business stakeholders to ensure alignment throughout the development life cycle.
• Assist in the evaluation and selection of tools and platforms based on business needs.
• Monitor and analyze performance metrics of implemented solutions to measure effectiveness and identify continuous improvement opportunities.
• Support the creation of training and communication materials for end-users.

AI Duties:

• Stay current on industry trends, emerging technologies, and best practices in artificial intelligence.
• Reporting interesting ideas for additional resource consideration.
• Communicate AI concepts, project progress, and technical information effectively.
• May facilitate the AI Innovators Hub and track their efforts, coordinate to avoid duplication, promote best practices, ensure security, facilitate sharing, promote teamwork, support initiatives, communicate successes, and promote innovation.

• Bachelor’s degree in Business, Information Technology, Computer Science, Data Science, or related field. Equivalent work experience can be substituted for a bachelors degree.
• 3+ years of experience as a Business Analyst with proven experience translating complex business needs into clear, actionable technical requirements.
• Experience with Agile methodologies, Jira, or similar tools.
• Actively uses AI in professional or personal projects, staying up to date with trends, tools (e.g., ChatGPT, Claude, Copilot), and emerging capabilities relevant to business workflows and automation.

Preferred Qualifications

• Masters degree in Business, Information Technology, Computer Science, Data Science, or related field

At the heart of our culture is our LEADS values (Learn continuously, Engage as family, Act with integrity, Deliver quality, and Serve always).  Each year, our employee engagement survey confirms that our leaders and our employees live our values.

We strive to be the firm of choice for clients and employees through innovative approaches, practical results, and outstanding service.  For more than 130 years, we have been planning and designing the infrastructure our communities need:  developing water supplies, designing roadways and bridges, preparing for natural disasters, and much more.

Besides our comprehensive benefits package (see more at Benefits That Work for You), we offer paid overtime for salaried employees, an annual bonus, and access to company cabins in Red River, New Mexico and Banner Elk, North Carolina.  We are proud of our flexible work environment which includes a hybrid schedule with up to 40% of remote work.

Join our team of 1,400+ employees as we grow from Virginia to Colorado.

Freese and Nichols is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.