Business Systems Training Manager

Posted Yesterday
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Houston, TX, USA
In-Office
Senior level
Professional Services • Hospitality
The Role
Lead and grow a training team to develop and deliver scalable enterprise learning for business systems and tools. Partner with HR, IT, and leaders to design instructional solutions, manage LMS governance, measure learning impact, support change management, and drive technology adoption across field and corporate audiences.
Summary Generated by Built In
Job Description

The Business Systems Training Manager plays a critical leadership role in driving enterprise learning strategy at David Weekley Homes. This team member leads a high-performing team of Training Specialists and Senior Training Specialists, ensuring that all training programs, particularly those related to business systems, operational tools, and enterprise applications, are effectively developed, executed, and aligned with company goals. 

  • Lead and Develop the Training Team
    Manage, mentor, and coach a team of trainers to ensure consistent and high-quality learning delivery and development experiences across the organization.
  • Strategic Learning Partnership
    Collaborate with senior leaders, HR, and IT to assess business needs, identify capability gaps, and implement training strategies that enable system and process adoption.
  • Learning Strategy and Innovation
    Develop and implement scalable, forward-thinking learning solutions that integrate with change management and business transformation efforts.
  • Enterprise Training Strategy & Technology Execution
    Lead training strategy for the implementation, adoption, and ongoing use of enterprise technology, including business systems, Microsoft tools, collaboration platforms, hardware, and field technology.
  • Program Management and Cross-Functional Coordination
    Manage the planning, resourcing, and execution of learning programs in collaboration with project managers, IT teams, and business sponsors.
  • Learning Analytics and Reporting
    Establish and monitor learning KPIs; analyze data to iterate programs, communicate insights to leadership, and demonstrate training impact at the organizational level.
  • Change Management and Business Readiness
    Act as a change agent and training advisor for system implementations, ensuring training efforts align with organizational readiness.
  • LMS Oversight and Governance
    Oversee LMS structure, content hierarchy, permissions, and reporting in partnership with system administrators.
  • Vendor and Technology Evaluation
    Evaluate and integrate third-party training tools, vendors, and platforms as needed.

Qualifications

  • 7+ years of experience in corporate training, with at least 3 years in a management or team leadership role.
  • Proven track record of building and leading training programs for enterprise systems (e.g., Workday, Salesforce, custom platforms).
  • Strong knowledge of instructional design methodologies, adult learning theory, and change enablement best practices.
  • Strong business acumen and the ability to translate technical or complex information into simple, actionable training content.
  • Demonstrated success leading training initiatives in dynamic, fast-paced environments, with the ability to adapt to shifting priorities, support organizational change, and drive enterprise-wide adoption.
  • Familiarity with LMS platforms, training analytics, and digital content development tools.

Preferred Skills and Competencies:

  • Advanced credentials in training, instructional design, or change management (e.g., CPTD, ATD Master Trainer, Prosci Change Practitioner).
  • Background in homebuilding, real estate, or other distributed operational environments, particularly where systems training spans both field and corporate audiences.

Additional Information

.

What We Offer:

Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 20 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. 

We offer an excellent benefits package that includes:

  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

Skills Required

  • 7+ years of corporate training experience with at least 3 years in management or team leadership.
  • Proven experience building and leading training programs for enterprise systems (e.g., Workday, Salesforce, custom platforms).
  • Strong knowledge of instructional design methodologies, adult learning theory, and change enablement best practices.
  • Ability to translate technical or complex information into simple, actionable training content.
  • Demonstrated success leading training initiatives in dynamic, fast-paced environments and driving enterprise-wide adoption.
  • Familiarity with LMS platforms, training analytics, and digital content development tools.
  • Advanced credentials in training, instructional design, or change management (e.g., CPTD, ATD Master Trainer, Prosci).
  • Background in homebuilding, real estate, or distributed operational environments.
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The Company
6,000 Employees
Year Founded: 1974

What We Do

WGC is the UK's leading multi-service company providing outsourced facilities and workplace management solutions, including hotel housekeeping and commercial cleaning services. Operating across the UK and Europe, they are renowned for the quality and consistency of their five-star standards, making them the provider of choice for many of the world's best-known hotel brands and a diverse range of other businesses.

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