Business Systems Manager

Have you ever worked somewhere where the systems just made things harder? Too many tools, not enough connection, lots of workarounds. That’s not what we’re aiming for here at Phocas.

There's a lot going on around here: our business is growing fast and technology is changing by the second. We need systems that can keep up...and make life easier for the 300+ amazing humans around the world that use them every day.

That’s where you come in. You'll make sure our systems are fit for purpose and easy to use, data flows cleanly and can be trusted, everything just works...and our teams feel supported.

• Keep our SaaS ecosystem running smoothly as we grow and evolve
• Ensure systems connect efficiently and data flows cleanly between them
• Work closely with stakeholders to help shape decisions, not just implement them
• Maintain a clear, prioritised view of what we’re changing and why, including where tools like AI might help

• Partner with the business to help teams determine requirements and work through options and tradeoffs before decisions are made
• Bring clarity to who owns what, without slowing things down
• Stay across integrations, dependencies, and data flows
• Work with vendors in a practical way, getting what we need without unnecessary complexity
• Help teams through change

• Experience managing and optimising cloud-based business applications
• Strong understanding of integrations and the way data moves between platforms
• Sound experience working with vendors, including selection, onboarding, and ongoing performance conversations
• Confidence working with stakeholders, gathering requirements, helping guide decisions and pushing back if needed
• Familiarity with modern tools, including AI, and where they can genuinely add value

...plus the usual stuff we love here at Phocas - a collaborative approach; a growth mindset; and a sense of fun.

Why Phocas?

• The people – It’s the #1 thing our team says they love most
• Social/fun stuff – Optional games, good banter, lots of food
• Our Sydenham office – Spacious, sunny, plenty of parking for cars, bikes, or scooters
• Benefits – Southern Cross health insurance, life/TPD/income protection, extra paid parental leave, educational support and more
• Flexibility – Hybrid work policy and flexible hours to suit your life

A Bit More About Us
Phocas started out in the UK and has grown into a global company, headquartered in Sydney with offices in the US, UK and our thriving Product & Technology hub right here in Christchurch.

We help around 30,000 users make better decisions through better data, providing tools that let them explore, analyse, and share insights with confidence.

We’re proud of our customer-first mindset and committed to building high-quality, human-friendly products that make a real difference.

A few more things to note:

Phocas is an Accredited Employer and we’re strong supporters of international talent, but due to current visa settings and processing times, we can only consider applicants with existing NZ working rights.

Recruiters: Please do not send CVs to our jobs email, employees, or any other contact. We won’t be responsible for any fees related to unsolicited resumes.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. 

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