HCVT

Business Systems Manager

Reposted 10 Hours Ago

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Fort Worth, TX, USA

Hybrid

105K-140K Annually

Senior level

Financial Services

The Role

Manage delivery of custom application development, lead QA and production support, create product documentation, analyze support trends, and partner on discovery and implementation planning.

Summary Generated by Built In

Come for the Challenge. Stay for the Experience.

At HCVT, we believe every challenge presents an opportunity to positively impact our clients and people. Talented and ambitious individuals who seek limitless professional opportunities thrive at HCVT. Our team is known for its technical skill and ability to help clients address complex business issues all while investing in and supporting our people to provide a rewarding employee experience.

What We Do and Who We Serve

We offer Tax, Audit, Advisory, and Business Management services to our clients, which include private and public companies, high-net-worth individuals, and family offices. We also specialize in serving clients across the following industries: Private Equity, Real Estate & Hospitality, Media & Entertainment, High-Net-Worth Individuals, Manufacturing & Distribution, Professional Services Firms, Technology, Healthcare, Nonprofit Organizations, and Affordable Housing.

We Live Our Core Values

Our values guide us in our day-to-day interactions with our clients and each other—Integrity at our Core; Building Success Together; Passion for Excellence; and Diversity, Equity, & Inclusion. We are focused and committed to the needs of our clients and our team.

Discover How Far You Can Go.

Opportunities abound at HCVT. Our firm has experienced steady growth since its founding in 1991 and continues to expand its client service offerings, creating new opportunities for professionals to grow their careers. We make significant investments in training and provide interesting, diverse, and intellectually stimulating work for our teams—the kind of work that helps you develop and refine your skills to advance in the profession.

Hybrid Work

HCVT currently offers a hybrid work model that allows eligible employees to work both remotely and in the office, based on business needs and team coordination. When working remotely, employees are expected to meet the same performance standards, adhere to the same policies, and maintain the same level of communication, collaboration, and responsiveness as working in the office. Please note that this arrangement is not guaranteed and subject to change at any time. We will strive to provide reasonable notice of any changes to your work location or schedule whenever possible.

The Business Solutions Group (BSG) at HCVT works across multiple service lines within the firm to evaluate their technology and process needs. We meet those needs by delivering best practice software implementations, custom development, and process design. Our team consists of business analysts, developers, and strategic leadership.

As a Business Systems Manager, you will be responsible for, but not limited to, the following:

Serves as delivery manager for custom application development efforts, managing delivery timelines, building and prioritizing product backlogs, and coordinating with developers and leadership to ensure applications are developed to user specifications
Leads quality assurance for custom application development, including performing integration testing and creating, maintaining, and monitoring automated regression tests
Acts as primary point of contact for production support efforts for applications, including troubleshooting, issue resolution, and conducting user training sessions
Leads product documentation efforts including creation and maintenance of user guides and knowledge base content
Analyzes support trends and usage data to drive process improvements and implement preventative measures that reduce recurring issues
Partners with leadership on product discovery, requirements gathering, build vs buy analysis, and implementation planning

We expect that our Business Systems Manager will have the following qualifications:

Bachelor’s degree in information systems, or related field strongly preferred; accounting education/experience a plus
4+ years of experience in business systems analysis, with demonstrated leadership capabilities
Product ownership or delivery management experience
Proficient in MS SQL for querying, maintenance, and troubleshooting
Excellent analytical, problem solving, and strategic thinking capabilities
Excellent written, oral communication and documentation skills; able to communicate complex technical answers to non-technical people
Customer service-oriented with a track record of building strong stakeholder relationships
Flexible with changes in hours during busy season and able to assist after hours/on weekends if needed

You Matter - HCVT provides a variety of benefits and perks that help sustain a healthy and thriving work environment.

Visit the Benefits section to learn more.

This salary range is specific to the state(s) listed and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set and education; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the range for this position is $105,000 to $140,000.

Connect with us:

LinkedIn, Instagram, Facebook, HCVT Website

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Top Skills

Ms Sql

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The Company

HQ: Los Angeles, CA

683 Employees

Year Founded: 1991

What We Do

We are a Top 30 CPA firm headquartered in Los Angeles, providing tax, audit and assurance, business management, mergers & acquisition, and valuation advisory services to clients across a wide variety of industries. Our engagement teams are business-focused, and our business model is built on partner access and advice. We have been recognized by Inside Public Accounting as one of the “Best of the Best” firms for a record 17 consecutive years, validating we do the right things for our people, our clients, and our communities. With a team of over 700 members operating from nine offices throughout California, and offices in Arizona, Texas, and Utah, we have the scale and bench strength to meet your needs—whether a business, nonprofit organization or a high net worth individual. We are known in the marketplace as a firm with deep technical skills addressing the most complex tax issues associated with partnerships and pass-through entities. Clarifying and resolving complex issues is what we do. How we do it is what sets us apart from other CPA firms. To learn more about HCVT, visit us at www.hcvt.com. If you’d like to be a part of our team, connect with us at [email protected] or visit https://jobs.lever.co/hcvt.