Business Systems IT Specialist

Company Summary:  

As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we’re pushing the limits of what battery technology can do to improve the quality of work and life. 

Position Summary:

Business Systems IT Specialist is responsible for using their knowledge of software programs and business strategies to help companies maximize productivity and communication. Their duties include collaboration with management to determine their needs, coordinating with the IT team to create or update software based on those needs and training company employees on how to use the software effectively in their daily jobs. This role involves analyzing, implementing, and maintaining IT systems to optimize production, improve efficiency, and ensure data integrity within a manufacturing environment. 

Essential Duties and Responsibilities:

• System Analysis and Optimization - Analyze existing manufacturing systems and processes to identify areas for improvement and develop solutions.
• Ensure the IT infrastructure is robust, secure, and capable of supporting operational needs. Develop and implement efficient and secure network systems tailored to the organization's needs.
• Technology Implementation - Implement new manufacturing technologies, software, and systems to enhance production capabilities.
• Continuously monitor system performance and troubleshoot issues to ensure all IT systems are running optimally.
• Integration and Support -Integrate new technologies with existing systems, providing technical support and training to staff.SAP, ADP, Salesforce, Power BI, etc.
• Manage and maintain servers, storage, and network infrastructure, ensuring reliability and security.
• Data Management and Analysis - Manage and analyze manufacturing data to identify trends, improve processes, and ensure data accuracy.
• Oversee projects aimed at improving IT systems and infrastructure, coordinating with various teams to achieve goals.
• Upgrading, troubleshooting and implementing new hardware programs is one of the requirements of a systems analyst.
• Create technical specifications, including system architecture, interfaces, and data flows. 
• Project Management - Manage IT-related projects within manufacturing, including planning, execution, and monitoring from beginning to completion.
• Support policies, procedures and initiatives in support of business objectives.
• Perform all other duties as required.

Required Education and Experience:

• Technical Skills - Strong understanding of manufacturing processes, systems, and technologies (e.g., ERP, MES, PLC systems).
• IT Skills - Proficient in software development, data analysis, database management, and network administration.
• Strong understanding of network architecture, system operations, and cloud-based computing. Familiarity with operating systems such as Windows, Linux, and macOS is essential.
• Analytical Skills - Ability to analyze complex data, identify problems, and develop effective solutions
• Problem-Solving Skills - Ability to troubleshoot and resolve technical issues related to manufacturing IT systems.
• Highly motivated with a strong desire to succeed.
• Positive attitude, exemplary attendance, and reliable team member.
• Self-starting with solid follow-through and multitasking abilities.
• Ability to handle a fast-paced environment and challenging workload.
• Education - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. (preferred)

Compensation and Benefits:

• Health, dental, and vision coverage
• 401k company match plan
• Paid sick, personal, and vacation time