Business Systems Coordinator

Posted Yesterday
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Irvine, CA, USA
In-Office
Junior
Other
Work uniform service programs that include cleanroom, uniform rental, lease and purchase for businesses.
The Role
Serve as the department SME for business applications: provide first-level support, coordinate vendors and projects, track tickets, perform UAT, document processes, create training, and recommend improvements.
Summary Generated by Built In
Join a Growing Industry Leader

Prudential Overall Supply, a leader in uniform and textile rental services since 1932, is seeking a Business Systems Coordinator to support the technology platforms that power our Direct Sales operations.

This is an excellent opportunity for someone who enjoys technology, problem-solving, and improving business processes. You'll become the department's go-to expert for business applications by learning our software systems, supporting users, coordinating projects, and working directly with software vendors. If you're analytical, organized, and eager to build a career in business systems, project coordination, or business technology, we'd like to meet you.

What You'll Do
  • Become the subject matter expert for department business applications and software systems.
  • Provide first-level support for system questions, troubleshooting, and user requests.
  • Coordinate with software vendors to resolve issues and implement enhancements.
  • Track support requests and ensure timely issue resolution.
  • Coordinate software upgrades, implementations, and enhancement projects.
  • Participate in User Acceptance Testing (UAT) for new software and system updates.
  • Document business processes, testing results, and standard operating procedures.
  • Develop user guides and provide training for employees.
  • Monitor new software features and recommend process improvements.
  • Support continuous improvement initiatives that increase efficiency and improve the user experience.
  • Other duties as required.
What We're Looking ForQualifications
  • Bachelor's degree in Business Information Systems, Information Technology, Business Administration, or a related field.
  • Internship or 1–2 years of experience supporting business applications, enterprise software, or business operations preferred.
  • Experience with software implementations, testing, help desk/ticketing systems, or project coordination is a plus.
  • Strong analytical, organizational, problem-solving, and communication skills.
  • Proficiency with Microsoft Office, particularly Excel.
  • Ability to quickly learn new software systems and business processes while providing excellent customer support.
Why Work at Prudential Overall Supply?
  • Competitive Pay – Your time and hard work are valued
  • Comprehensive Benefits Package – Medical, Dental, and Vision coverage
  • 401(k) with Company Match
  • Profit Sharing – When we do well, you do well
  • Paid Time Off – Vacation, holidays, and sick time
  • Tuition Reimbursement
  • Paid Life Insurance
  • Consistent Schedule – Monday through Friday
  • Uniforms Provided
  • Employee Discounts
  • Career Growth Opportunities – We promote from within
About Prudential Overall Supply

Since 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.

We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.

Equal Opportunity Employer

Prudential Overall Supply is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, marital status, pregnancy, citizenship, or any other protected characteristic under applicable law.

Skills Required

  • Bachelor's degree in Business Information Systems, Information Technology, Business Administration, or related field
  • Internship or 1-2 years experience supporting business applications, enterprise software, or business operations
  • Experience with software implementations, testing, help desk/ticketing systems, or project coordination
  • Strong analytical, organizational, problem-solving, and communication skills
  • Proficiency with Microsoft Office, particularly Excel
  • Ability to quickly learn new software systems and business processes while providing excellent customer support
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The Company
HQ: Irvine, California
658 Employees
Year Founded: 1932

What We Do

Family owned and operated since 1932, Prudential Overall Supply is dedicated to enhancing our customers’ image at the best dollar value. By providing premium quality work wear uniforms, career apparel and casual wear, Prudential is able to outfit your entire organization. This on-time weekly service also addresses your facility’s image and safety requirements by offering logo floor mats, wiping towels and paper products. Prudential Cleanroom Services (PCS), a division of Prudential Overall Supply provides provides cleanroom apparel services. PCS has accomplished since 1960. From these beginnings, PCS has developed into an internationally recognized source for bio-science, pharmaceutical, medical device, semi-conductor, aero space, and other companies manufacturing and operating in controlled environments. PCS specializes in cleanroom garment processing services for aseptic, particulate & ESD controlled environments. All PCS ISO Class 3 Cleanroom Garment Processing Facilities are validated for sterile garment processing.

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