About The Role…
The Business Systems Architect collaborates with both business stakeholders and technical teams to define and evolve TeleTracking’s enterprise system architecture. This role requires a strategic thinker who can translate complex business requirements into scalable, high-performing system designs that align with organizational goals. The ideal candidate brings deep technical expertise and sound judgment to guide leadership through architectural trade-offs, ensuring optimal design decisions. In addition to planning and design, the Architect plays a hands-on role in executing complex system integrations, configurations, and data initiatives across large-scale programs, while also providing support for enterprise-wide system issues.
What You’ll Do…
- Assess and propose suitable technology solutions and tools to address business needs effectively.
- Design and review systems advising architecture, risks, costs, and impact on business processes and goals.
- Work with business partners and cross-functional teams to understand business requirements and translate those to technical requirements and system architecture design.
- Work with the business to onboard and implement new applications when required to meet business needs.
- Ensure adherence to software development best practices, coding standards, and quality assurance processes.
- Utilize automation platforms to streamline processes and optimize workflows; ensure seamless integrations across enterprise systems.
- Support security measures to protect sensitive data within applications.
- Manage risks and issues, develop mitigation plans, and escalate as appropriate.
- Leverage SQL and enterprise data warehousing to support data-driven decision-making and enhance reporting capabilities.
- Provide technical guidance to project teams; lead medium-sized projects, ensuring timely delivery and completion of all required artifacts.
- Conduct root cause analysis and resolve multi-system, high-severity support issues; ensure enterprise system performance and reliability.
- Perform system performance analysis, identifying areas for optimization and improvement.
- Create and maintain documentation such as architecture diagrams and roadmaps.
- Stay up to date on emerging industry trends and adapt system designs to maintain innovative solutions.
What We Look For…
- Strong understanding of software development methodologies, design patterns, and best practices.
- Experience with cloud-based platforms and services (e.g., AWS, Azure).
- Excellent problem-solving and analytical skills, with the ability to find innovative solutions to complex technical challenges.
- Strong communication and leadership skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
- Ability to translate business requirements into system design documents.
- Deep troubleshooting experience.
- Understanding of SaaS technology.
- Ability to explain technical concepts in simple terms to communicate to a broad set of audiences.
- Excellent written and presentation skills
Preferred Skills
- API development experience.
- Experience with Work Management Platform such as Jira.
- Experience with an Integration Platform such as Workato, FiveTran, MuleSoft, Microsoft Power Platform.
- Experience with Cloud Data Warehouse Platforms such as Snowflake, Amazon Redshift.
- Experience with Diagram Tools such as Microsoft Visio, Draw.io
- Experience with data modeling, database design, and data management strategies.
- Experience applying process improvement methodologies such as Six Sigma
Education
- Bachelor's Degree Information Technology or equivalent combination of education and work experience required
- 7+ years of cross-functional business experience
- 7+ years of information technology experience including business analysis, system administration, and support
About Us…
TeleTracking is the world’s leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone.
Benefits
- Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
- Life and AD&D
- Flexible Spending Accounts: Medical, Dependent Care, and Transportation
- 401 (k) Retirement Savings
- Tuition Reimbursement
- Military Paid Leave (up to 6 months of base salary while on military leave)
- Paid Time Off
- Paid parental leave
Disclaimer:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
Top Skills
What We Do
The mission of TeleTracking is simple: no patient should ever have to wait for the care they need.
As the world leader in patient flow solutions, TeleTracking is more than a healthcare technology company. Industry experts, process consultants and thought leaders in the healthcare space, TeleTracking is delivering reportable and proven outcomes impacting hospitals and healthcare systems all over the world.
TeleTracking began over twenty-five years ago as a solution to solve the bed turnover problem using what was found in every patient room: a telephone. Expanding, growing and changing, now with a portfolio of end-to-end patient flow software solutions, and proven best practices, the name TeleTracking describes the journey of the past, current and future. As hospital enterprises spend hundreds of millions to install systems that move patient records, TeleTracking is positioned to add significant value to that spend by offering an interdisciplinary, real-time system that moves people and resources more efficiently and safely than ever before.
