Briefing & Stakeholder Mapping
Receive an initial briefing of 2 to 3 hours from the Head of Finance covering business context, current systems, and key stakeholders.
Map the full set of relevant stakeholders across food and beverage outlets, Finance, and IT.
Develop a structured plan for requirements-gathering sessions, sequencing stakeholders logically and efficiently across the engagement timeline.
Requirements Gathering
Independently plan and run requirements-gathering sessions with the KOFISI team and select external stakeholders.
Map current Micros POS workflows across food and beverage outlets, and define the desired future-state workflows.
Identify integration points and dependencies between Micros POS and financial software, likely NetSuite, including data flows, reconciliation needs, and reporting requirements.
Reconcile competing or conflicting requirements across different stakeholder groups, escalating where resolution requires Head of Finance input.
Documentation & Risk Management
Document clear, structured requirements that engineering and implementation teams can act on without ambiguity.
Flag risks, gaps, or conflicting requirements as they emerge during the engagement, rather than holding them until the final presentation.
Maintain a running log of open questions, decisions needed, and stakeholder sign-offs throughout the engagement.
Synthesis & Presentation
Synthesize requirements and stakeholder input into a coherent set of findings and recommendations.
Prepare and deliver a 60 to 90 minute presentation of findings and recommendations to the Head of Finance and other senior stakeholders.
Hand over final documentation in a structured format ready for engineering and implementation teams to act on.
Requirements
Qualification & Skills
Experience: Proven experience as a Business Analyst, ideally with POS, retail, or hospitality systems.
Self-Direction: Strong, self-directed requirements-gathering skills, with minimal need for ongoing oversight after an initial briefing.
Stakeholder Management: Experience working with multiple stakeholder groups and reconciling competing needs.
Communication: Confidence presenting findings clearly to senior leadership.
Systems Knowledge: Familiarity with Micros, NetSuite, or comparable POS and financial systems is a strong plus.
Availability: Available for a focused 2-month contract, working approximately 4 days a week.
Skills Required
- Proven experience as a Business Analyst
- Experience with POS, retail, or hospitality systems
- Strong, self-directed requirements-gathering skills with minimal oversight
- Experience managing multiple stakeholder groups and reconciling competing needs
- Confidence presenting findings to senior leadership
- Familiarity with Micros, NetSuite, or comparable POS and financial systems
- Available for a focused 2-month contract, approximately 4 days per week
What We Do
KOFISI Africa is a leading provider of premium, hospitality-led shared workspaces, offering sophisticated office design and community spaces across Africa.
