Role Overview
Partners closely with Product, Engineering, Fraud Strategy, and Operations teams to analyze, define, and validate complex lending and fraud orchestration solutions. This role requires strong technical analysis skills, particularly in API integrations, data mapping, and orchestration flows, to ensure accurate decisioning, seamless system integrations, and successful production releases across Retail Lending platforms. Author clear, testable Jira stories and acceptance criteria aligned to SOM technical requirements. Maintain technical and functional documentation in Confluence, including mapping artifacts and orchestration specs. Support PI Planning, backlog refinement, and cross team dependency management.
Key Responsibilities
- Author clear, testable Jira stories and acceptance criteria aligned to SOM technical requirements.
- Maintain technical and functional documentation in Confluence, including mapping artifacts and orchestration specs.
- Support PI Planning, backlog refinement, and cross team dependency management.
Required Qualifications/Skills
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Strong experience with REST APIs and JSON payload analysis
- Experience reviewing and authoring API specifications using Swagger
- Proven data mapping and data transformation experience
- Ability to understand and document complex system integrations.
- Ability to create and maintain end-to-end process flows and orchestration diagrams to document system interactions and decisioning
- paths
- Experience supporting production releases and validations
- Working knowledge of Agile delivery
- Effective communicator across technical and nontechnical audiences
- Comfortable operating in complex, multiteam delivery environments
- Trace transactions across multiple systems to support impact analysis, defect triage, and production validation.
- Scrum Master experience
- Testing experience
- Developer experience
- Jira and Confluence experience
- Experience supporting fraud or decisioning platforms
- Familiarity with orchestration or workflow engines
- Domain knowledge in Retail Lending or Financial Services
Prioritized PNC Tech Hubs: Pittsburgh Dallas Birmingham/ Cleveland/ Phoenix
Ability to work remote: No - 3 days a week in office, set expectation of 5 days a week in office after May 2026
Acceptable time zone(s): EST only
Days of the week: Monday - Friday
Working Hours: EST - 8 am start
Overtime: No
Travel: May be for only PI Planning
About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong experience with REST APIs and JSON payload analysis.
- Experience reviewing and authoring API specifications using Swagger.
- Proven data mapping and data transformation experience.
- Ability to understand and document complex system integrations.
- Ability to create and maintain end-to-end process flows and orchestration diagrams to document system interactions and decisioning paths.
- Experience supporting production releases and validations.
- Working knowledge of Agile delivery.
- Effective communicator across technical and nontechnical audiences.
- Comfortable operating in complex, multiteam delivery environments.
- Trace transactions across multiple systems to support impact analysis, defect triage, and production validation.
- Scrum Master experience.
- Testing experience.
- Developer experience.
- Jira and Confluence experience.
- Experience supporting fraud or decisioning platforms.
- Familiarity with orchestration or workflow engines.
- Domain knowledge in Retail Lending or Financial Services.
What We Do
Techstra Solutions is a certified woman-owned consulting firm that provides strategy, technology and implementation support to large organizations undergoing digital and talent transformation. The rapid pace of technology innovation required to remain competitive, juxtaposed with the slow rate of change in many organizations, causes most to struggle. To be successful companies must drive new ways of working including the use of technology/analytics and new skillsets (hard/soft) deep into their culture so that they are able to rapidly and continuously react to change. They must also apply new approaches that empower their employees, ensuring its sustainability. At Techstra Solutions we focus on four key areas, otherwise known as the 4 A’s: Automation (Robotic Process Automation (RPA)/Intelligent Automation), Analytics (Reporting/Analytics/AI/ML), Application Modernization (Cloud, Mobility, etc), and Agile-based solutions (DevOps).
