Business Systems Analyst

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Business Systems Analyst

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.  
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.  

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. 

We’re looking for a talented Business Systems Analysis (BSA) teammate who has experience in the Real Time Rails (RTR). This role is ideal for someone passionate about driving business outcomes through strong collaboration, system-thinking, and crafting the future of the Canadian payment space. If you're an experienced Business Systems Analyst and ready to make a lasting impact among a community of creative thinkers, technical experts, and collaborative builders—we want to talk to you!

The vacant Business Systems Analyst role will report to the Practice Leader, Business Systems Analysis, you’ll partner with a team of Business Systems Analysts who play a critical role in delivering enhancements and launching products across the Interac ecosystem. You’ll be part of the delivery of high-quality system requirements that support strategic business goals, cross-functional alignment, and a culture of continuous improvement.

What You Will Do:

• Fostering a positive, collaborative, and high-performance team culture aligned with Interac’s values

• Partnering with cross-functional teams including Product, Engineering, QA, Operations, and external vendors to gather requirements, align project objectives and drive successful delivery

• Creating and maintaining functional and non-functional structured systems requirements and contributing to the documentation and grooming of epics and user stories

• Promoting knowledge sharing across teams and contribute to the evolution of business systems analysis practice with empathy and kindness

• Implementing and improving frameworks for traceability, impact analysis, and quality assurance of business systems requirements

• Adopting, implementing and operationalising best practices with the goal of great customer experience

• Ensuring consistent delivery, quality standards, facilitation, and stakeholder management standards

• Supporting team members in navigating complex projects and encouraging innovative thinking in solutions design

• Ensuring consistent use of tools, templates, and documentation standards across all products and projects

What You Bring:

• Curious nature and logical approach to bridge business and technology, process or procedural challenges in a team environment

• Experience in financial services, fintech or e-commerce environments, or other regulated industries is a strong asset

• Strong understanding of business systems analysis methodologies, tools, and best practices

• Top tier communications, documentation, grace and stakeholder management skills, with the ability to translate business needs into technical solutions

• Strong understanding of fraud detection systems, cybersecurity domains

• Good understanding of the payments industry, including technologies such as chip/contactless payments (EMV), settlement and reconciliation systems, and POS/ABM ecosystems

• Experience managing enterprise IAM systems across a hybrid on-prem/cloud environment, including Active Directory, Azure-based identity services, and enterprise messaging and database platforms

• Strong understanding of Open APIs as publicly accessible, RESTful interfaces that support secure, scalable integration across distributed systems

• Knowledge of ISO 8583 and ISO 20022 standards

• Experience with UML, BPMN or other Visual Modeling notations

• Familiarity with regulatory requirements e.g., AML, KYC, GDPR, SOX

• Knowledge of data analytics and reporting tools, e.g., SQL, Power BI

• Comfortable with Atlassian Tools (Jira, Confluence); user management, site creation, project creation, workflow

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Systems, or a related field—or equivalent experience

• 5+ years of experience as a BSA, with at least 2 years in fraud prevention or cybersecurity domains

• Project Management foundational knowledge is an asset

• Agile and Scrum methodology experience

• Eligibility to work for Interac Corp. in Canada in a full-time capacity

What Makes This Role Unique:

• We’re a high-performing, collaborative team that thrives on curiosity, adaptability, and a good sense of humour. This means….

• You can laugh with the team and still help steer the ship when things get unpredictable

• You are interested in continuously learning, mentoring others, and leading through change

• You do not expect the work to be linear, routine, or free of ambiguity

• We’re looking for someone who’s not just technically sharp, but also emotionally intelligent, resilient, and ready to do their part in shaping the future of our practice.

Why Join Our Interac BSA Team:

• You want to be part of a team that values curiosity, collaboration, and continuous improvement

• You thrive in environments where no two days are the same; and you see ambiguity as an opportunity, not a blocker

• You’re excited to lead initiatives, mentor others, and help shape how we deliver value through business systems analysis

• You appreciate a culture where we take our work seriously; but not ourselves

• We’re building something meaningful, and we’re looking for people who want to grow with us, challenge the status quo, and have a little fun along the way.

• Once again, if you're an experienced Business Systems Analyst and ready to make a lasting impact among a community of creative thinkers, technical experts, and collaborative builders—we want to talk to you!

What We’re Offering: 

The hiring range for this position is $90,000 to $105,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

• Generous vacation and wellness days to help you recharge 

• Comprehensive employer-paid benefits coverage for peace of mind 

• Market-leading employer-funded RRSP program to invest in your future 

• Flexible hybrid work model for better work-life balance 

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

• Pregnancy and parental leave top-up to support growing families 

• Charitable donation matching with United Way to amplify your impact 

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.