Where Trust Leads, Bold Ideas Grow, and Community Thrives
Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:
- Build Trust: We set the standard for skincare, transparency, and shared knowledge.
- Be Bold: We lead through innovation and by challenging the status quo.
- Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
- Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.
Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:
- Generous paid time off, including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
- Did we mention we’re a dog-friendly office?
Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.
How you’ll have an impact at Paula’s Choice:
We are looking for a curious and technically minded Business Systems Analyst to join our IT team. This role is ideal for someone who enjoys understanding how things work, asking “why,” and turning those insights into smarter, more efficient business processes. You will partner with cross-functional teams across regions and business entities to optimize digital systems and ensure our technology supports our global growth.
The ideal candidate brings a blend of technical acumen and business process understanding, with hands-on exposure to CPG operations—especially Order-to-Cash (O2C), Supply Chain, and Financial processes supporting ecommerce, wholesale, and marketplace channels.
As a Business Systems Analyst, a typical day might include a mix of the following:
- Document business requirements, process flows, and system specifications for new initiatives or enhancements.
- Support implementation, testing, and rollout of business system solutions across multiple regions and business entities.
- Partner with stakeholders in O2C, Supply Chain, Finance, and Sales to ensure systems align with business goals.
- Collaborate with vendors and internal developers to troubleshoot issues and enhance system functionality.
- Conduct data analysis and develop reports to inform decision-making.
- Continuously identify opportunities for automation, simplification, and process improvement.
The Details:
- Location: Seattle, WA based. This is a hybrid role, with an expectation to work onsite at our downtown Seattle office 2–3 days per week.
- Hours: Typical Business Hours, some flexibility
- Physical requirements: Ability to handle both sitting and screen time for long periods of time
- Travel requirements: Less than 5%
What you’ll bring to the table:
- 4–5 years of experience in business systems analysis, IT consulting, or a related technical-business hybrid role.
- Bachelor’s degree in Information Systems, Business, or a related field preferred.
- Strong understanding of CPG business processes, particularly Order-to-Cash, Supply Chain, and Finance.
- Experience with ERP, CRM, or ecommerce systems (NetSuite, Shopify, Salesforce, or similar).
- Demonstrated ability to translate business needs into clear, actionable technical requirements.
- Excellent analytical, problem-solving, and communication skills.
- Comfortable managing multiple priorities and working across global teams.
What can help you really stand out:
- A curious thinker who loves digging into processes and finding better ways to get work done.
- A collaborative communicator who can translate between technical and non-technical audiences.
- A self-starter who thrives in a fast-paced, cross-functional environment.
- A generalist with a holistic understanding of business systems, open to later specialization.
Approximate Salary Range Based on Experience and Location:
$115,000 - $120,000 USD/annually
#LI-NG1
Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.
Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.
Please note:
At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
We take your privacy seriously. For details please see our Privacy Notice.
Top Skills
What We Do
WE KNOW SKIN. All facts, no fluff. Since 1995.
Paula's Choice Skincare is a multinational organization that is over 27 years strong. We're an industry leader recognized for our integrity & commitment to delivering the highest quality skin care products to our customers.
We question ingredients, follow the facts & stand up for the customer, because we're on this journey together.
If you've been looking for a career where you can make a significant impact, have your ideas celebrated & work with some of the most talented professionals in the industry... Paula's Choice is your right choice.
WHAT WE VALUE:
We stand for inclusivity & anti-racism.
We are a culture of feedback.
We put our customers first.
We thrive on change.
We reach success together.
PERKS INCLUDE:
+3 medical plans to choose from
+Dental
+Vision
+Short term & long term disability
+Paid parental leave
+401k match contributions
+Paid time off for volunteering
+LEED-certified headquarters
+Plant trees to offset business travel carbon emissions
+Generous time off policy
+ Employee Assistance Program
+Fitness perks
+Meditation app membership
+Free & discounted products
+Dog friendly office
