The Role
The Business Systems Analyst will analyze business processes, implement improvements, and support automation initiatives to increase efficiency and productivity.
Summary Generated by Built In
At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent.
Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.
We’re growing fast and want you to be a part of it!
We are seeking a Business Systems Analyst with a passion for driving meaningful operational change to join our team on a hybrid schedule. Reporting to the Director of Data Services and Workflow, you will analyze, learn, and perform complex business workflows with the goal of streamlining and automating processes to increase output, accuracy, and efficiency. You’ll use data to quantify the impact of your recommendations and demonstrate measurable improvement. The ideal candidate combines strong analytical skills with a systems mindset and the ability to bridge business operations with technology-driven solutions.
Key Responsibilities
Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:
We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.
We’re growing fast and want you to be a part of it!
We are seeking a Business Systems Analyst with a passion for driving meaningful operational change to join our team on a hybrid schedule. Reporting to the Director of Data Services and Workflow, you will analyze, learn, and perform complex business workflows with the goal of streamlining and automating processes to increase output, accuracy, and efficiency. You’ll use data to quantify the impact of your recommendations and demonstrate measurable improvement. The ideal candidate combines strong analytical skills with a systems mindset and the ability to bridge business operations with technology-driven solutions.
Key Responsibilities
- Quickly learn and perform targeted business workflows to understand current processes and identify improvement opportunities
- Analyze workflow efficiency and implement process optimization using available systems, tools, and data sources
- Identify and address cross-departmental or cross-functional dependencies impacting workflow effectiveness
- Coordinate short-term optimizations with long-term, scalable solutions in collaboration with system, product, data engineering, software development, and business teams
- Partner with stakeholders to translate business needs into technical or process requirements that support automation and efficiency goals
- Develop and maintain documentation of workflows, use cases, and technical/business requirements
- Track and report on process improvement outcomes, using data to validate the impact of implemented changes
- Support automation initiatives by identifying suitable candidates for AI or workflow tools and assist with implementation and testing
- Communicate findings, recommendations, and progress updates to leadership and key stakeholders in a clear, data-driven manner
- Required to perform other duties as requested, directed, or assigned
- Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field
- 2+ years of proven experience in process design, data analysis, or a related role (insurance industry experience preferred)
- Strong Excel skills (Functions, ODBC, Power Query, Pivot Tables)
- Familiarity with CRM and financial management systems (HubSpot, NetSuite, AMS360 preferred)
- Experience working with large structured and unstructured datasets
- Strong attention to detail and commitment to producing accurate, high-quality work
- Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insights
- Ability to interpret and communicate complex data findings clearly to both technical and non-technical audiences
- Self-starter with a passion for continuous improvement and cross-functional collaboration
- Health, dental, and vision plans
- Amazing work-life balance with 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:
- Engage in groundbreaking projects that are reshaping the insurance landscape
- Collaborate with a group of dedicated, like-minded professionals
- Experience a culture that prioritizes growth and development
We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
Top Skills
Ams360
Excel
Hubspot
NetSuite
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The Company
What We Do
Veracity Insurance Solutions is an international insurance brokerage firm specializing in the placement of Programs, General Liability, and Product Liability Insurance. The company was established on the basic principle of integrity in insurance, and that principle continues to permeate our business today. Innovation and knowledge are the cornerstones of Veracity’s business practices, giving our customers a leg up in what can be a confusing and hassle-filled industry.
With in-house underwriting authority and access to several key wholesale brokerage markets, Veracity stands out with its ability to customize insurance policies for all business sizes. This ability doesn’t stop at the oceans – Veracity has access to both domestic and foreign markets, opening doors that lead to only the best coverage options. Veracity prides itself on providing the highest level of customer service to everyone they work with. In over 30 years of experience, we have never forgotten the importance of the human side of doing business in this fast-paced industry.
