Business Central Support Analyst
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
We are looking for a Business Central Support Analyst to join our IT team. This person will help support our various applications (Dynamics GP, Dynamics 365 BC, OneStream) and reporting systems.
Compensation: 95k+
Job Type: FT (Hybrid WFH Fridays)
Location: Houston, Texas Galleria Area (Must be local to Houston)
* NO AGENCIES
Responsibilities
- Serve as the Business Central support resource across core business functions
- Troubleshoot system issues related to transactions, configurations, permission sets and workflows
- Optimize processes across order-to-cash, procure-to-pay, and inventory/warehouse operations
- Configure and enhance Business Central (reports, workflows, pages, queries, role centers)
- Partner with internal teams and developers on enhancements and release readiness
- Gather requirements, support testing/UAT, and ensure successful delivery of solutions
- Strong functional knowledge across finance, supply chain, and operations
- Experience supporting users in a fast-paced ERP environment
- Working knowledge of AL, extensions, and upgrade-safe customization practices
- Strong problem-solving, communication, and documentation skills
- Jet Reporting knowledge or experience
- Binary Stream - Multi-Entity Management
Requirements
- Bachelor’s degree in Computer Science, Business or Information Science.
- Minimum of 5 to 10 years of experience in the field or in a related area.
- Knowledge and experience in Dynamics Business Central
- Experience in ERP implementation, administration and support
- Operational Data Warehouse experience a plus
- Basic accounting knowledge
- Must demonstrate basic knowledge or expertise in the following technology disciplines: Servers, Desktop/Laptop/Workstation Computing, Networking, Security, Programming, and/or IT Operations
- Able to read, write and speak English fluently.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required.
- Willing to learn new systems and technology
Skills Required
- Bachelor's degree in Computer Science, Business or Information Science
- 5 to 10 years of experience in the field or related area
- Knowledge and experience in Dynamics Business Central / Dynamics 365 BC
- Experience in ERP implementation, administration and support
- Operational Data Warehouse experience
- Basic accounting knowledge
- Demonstrated knowledge or expertise in Servers, Desktop/Laptop/Workstation Computing, Networking, Security, Programming, and/or IT Operations
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint)
- Able to read, write and speak English fluently
- Working knowledge of AL, extensions, and upgrade-safe customization practices for Business Central
- Jet Reporting knowledge or experience
- Binary Stream - Multi-Entity Management experience
- Strong functional knowledge across finance, supply chain, and operations
- Experience supporting users in a fast-paced ERP environment
- Willingness to learn new systems and technology
What We Do
Carriage Services, Inc. (Carriage) is a provider of death care services and merchandise in the United States.
