Business Systems Analyst (Remote)

Posted 5 Days Ago
Hiring Remotely in USA
Remote or Hybrid
100K-155K Annually
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Define your future at CrowdStrike.
The Role
As a Business Systems Analyst, you'll gather business requirements, design workflows, create dashboards in Tableau, and enhance IT SDLC processes.
Summary Generated by Built In

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike's Office of CIO is seeking a skilled Business Systems Analyst to enhance and optimize our operational workflows and processes. This role will focus on translating business needs into well-defined requirements, designing efficient workflows, and improving our processes and OKR tracking methodologies. The position requires analytical thinking and process expertise to leverage Workboard, JIRA, and Tableau to drive process improvements and enable data-driven decision making.

What You'll Do:

  • Gather and document business requirements for IT processes and workflows

  • • Design and optimize workflows across Workboard and JIRA platforms

  • • Create insightful Tableau dashboards for OKR and metrics

  • • Develop and deliver training programs to enhance tool adoption

  • • Create and maintain documentation, user guides, and best practices

  • • Identify opportunities for process improvement

  • • Partner with teams to optimize OKR tracking and reporting

  • • Drive continuous improvement through workflow optimization

  • • Responsible for creating or maintaining a workboard champion/coach community

What You'll Need:

  • • Bachelor's degree in Business, IT, or related field

  • • 5+ years of experience as a Business Systems Analyst

  • • Strong expertise in business process analysis and requirements gathering

  • • Experience with Workboard, JIRA, and Tableau from a user perspective

  • • Proven experience in developing and delivering training

  • • Excellence in written and verbal communication

  • • Strong process mapping and workflow design skills

  • • Ability to translate business needs into effective solutions

Bonus Points:

  • • Experience in cybersecurity industry

  • • Knowledge of IT Service Management best practices

  • • Experience with Agile methodologies

  • • Background in OKR implementation and tracking

  • • Expertise in data visualization and storytelling

  • • Experience in process improvement methodologies

  • • Track record of successful business transformation initiatives

  • • Strong stakeholder management skills

#LI-AI1

#LI-Remote

Benefits of Working at CrowdStrike:

  • Remote-friendly and flexible work culture

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs 

  • Competitive vacation and holidays for recharge  

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $100,000 - $155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here

Expected Close Date of Job Posting is:11-16-2025

Top Skills

JIRA
Tableau
Workboard

What the Team is Saying

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Lauren P.
Brian P.
Alexa Z.
Theo K.
Sara I.
Lam N.
Lauren B.
Adeeb C.
Kristan C.
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Alyssa J.
KT T.
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The Company
HQ: Austin, TX
10,000 Employees
Year Founded: 2011

What We Do

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks.

The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team.

We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Why Work With Us

We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.

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CrowdStrike Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQAustin, TX
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