Attentive is the AI marketing platform for leading brands.
The Role
The Business Systems Analyst will enhance NetSuite ERP by gathering requirements, optimizing systems, and supporting financial modules for cross-functional projects.
Summary Generated by Built In
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Role
Attentive is seeking a NetSuite Business Systems Analyst to join our growing Business Systems team. In this role, you’ll help shape the future of our Finance technology ecosystem by enhancing and expanding our NetSuite ERP platform. You’ll be responsible for gathering requirements, building scalable and sustainable solutions, optimizing systems, and driving process improvements. As a subject matter expert in NetSuite and its financial modules, you’ll play a key role in supporting critical cross-functional initiatives and projects. You’ll partner closely with Finance, IT, and other teams to streamline processes, enhance system capabilities, and deliver data-driven insights that enable smarter business decisions.
What You'll Accomplish
- Support end-to-end solutioning: design, develop, test, and deploy NetSuite functionality and improvements to meet Finance needs
- Process analysis and optimization: Analyze business processes, identify automation opportunities, and lead projects to implement improvements within NetSuite financial modulesRun cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects
- Prepare current-state documentation inclusive of all data flows, process flows, integration and workflows
- Respond to issues and incidents in Jira, working with other cross-functional teams to balance priorities, risk, and schedules as required.
- Triage bugs and incidents to address tasks such as item configuration, workflows, custom fields, custom records, dashboards, advanced templates, multibook entities, searches, reporting changes, and other administration duties
Your Expertise
- 3+ years of experience and working knowledge of core Netsuite ERP functionality, subscription billing (have direct experience with Zone Billing, Suitebilling) and/or the Advanced Revenue Management module (ARM)
- Experience with providing ongoing support and maintenance for NetSuite applications, including troubleshooting and resolving issues
- Expertise with requirements gathering, process mapping, and system configuration. Hands-on experience managing the entire SLDC specifically within the Agile Framework and familiarity with RACI a plus.
- Knowledge of Order to Cash, Procure to Pay, Record to Report processes
- Excellent communication, collaboration and analytical problem-solving skills; ability to handle competing priorities and manage stakeholder expectations
- Ability to perform advanced data analysis and reconciliation in Excel/Gsheet
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $75,000 - $115,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-MN1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
Advanced Revenue Management
Excel
Gsheet
JIRA
Netsuite Erp
Suitebilling
Zone Billing
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The Company
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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