Role Overview
Provides solutions for IT and business on applying technology to business opportunities, planning and implementation of cross-functional applications. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed. Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . Skills: Application Development Software Solutions Group Problem Solving Customer Needs Release Management User Experience (UX) Design Design Process Improvements Business Management Customer Solutions Experience: 8 + years' experience required.
Key Responsibilities
Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents.
Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.
Required Qualifications/Skills
8+ years in Online/Digital Banking, understanding the nuances of PCI compliance, security, and transaction processing.
Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and how they can be applied to banking "agents."
SavvyHigh technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
Proven track record of working with offshore/onshore models to drive project velocity.
8+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.
About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com
Skills Required
- 8+ years of experience in online or digital banking, including PCI compliance, security, and transaction processing
- Advanced SQL skills
- Experience with relational and NoSQL data modeling
- Foundational understanding of LLMs and Agentic AI frameworks, such as LangChain or AutoGPT
- Ability to discuss API architecture, cloud infrastructure, and system integrations with engineers
- Experience working with offshore and onshore delivery models
- 8+ years of experience as a Business Systems Analyst or Systems Analyst in a large-scale enterprise environment
What We Do
Techstra Solutions is a certified woman-owned consulting firm that provides strategy, technology and implementation support to large organizations undergoing digital and talent transformation. The rapid pace of technology innovation required to remain competitive, juxtaposed with the slow rate of change in many organizations, causes most to struggle. To be successful companies must drive new ways of working including the use of technology/analytics and new skillsets (hard/soft) deep into their culture so that they are able to rapidly and continuously react to change. They must also apply new approaches that empower their employees, ensuring its sustainability. At Techstra Solutions we focus on four key areas, otherwise known as the 4 A’s: Automation (Robotic Process Automation (RPA)/Intelligent Automation), Analytics (Reporting/Analytics/AI/ML), Application Modernization (Cloud, Mobility, etc), and Agile-based solutions (DevOps).
