If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The Business Systems Analyst (BSA) III is an experienced individual contributor responsible for supporting medium to large-scale technology initiatives by identifying, analyzing, and documenting complex business requirements and translating them into technical specifications. This role acts as a primary bridge between IT and Finance stakeholders, ensuring that technology solutions align with operational needs. A BSA III focuses on the technical integrity and successful execution of large-scale initiatives, performing deep-dive data analysis and system mapping to solve intricate business problems.
Essential Responsibilities:
- (30%) Requirements Management & Systems Analysis: Individual will elicit Business requirements for moderately complex projects, perform technical analysis, and make recommendations to translate business needs and product requirements into sound technical solutions.
- (25%) Technical Documentation and Solution Design – Develop and maintain technical documentation including process flows, functional specifications, data analysis, and system documentation to support solution delivery.
- (20%) Stakeholder Coordination and Risk Mitigation – Partner with Technology, Business, and QA stakeholders throughout the project lifecycle to support successful delivery and ensure solutions meet business requirements. Help identify risks, communicate impacts, support resolution of blockers, and contribute to development of testing scenarios and acceptance criteria.
- (10%) System Impact Analysis and Organizational Assessment – Support system and organizational impact analysis by evaluating upstream and downstream effects, documenting impacts, and ensuring stakeholder awareness of changes. Will build and apply working knowledge of Credit Union backend systems to support assessment activities.
Required Education & Experience (Knowledge, Skills, & Abilities):
- 2- 5 years business systems analysis, preferably within Information Technology and/or Financial Institution experience
- Demonstrated experience as a Business Systems Analyst, working independently on medium to large size projects simultaneously, with limited oversight from manager, preferably within the financial industry or credit union sector.
- Proven ability to define and solve basic to difficult problems, leveraging best in class technical solutions.
- Excellent analytical and problem-solving skills, with a strategic mindset and the ability to think critically about business challenges.
- Fundamental experience in Product Development Lifecycle, ideally within an Agile framework.
- Excellent interpersonal, communication, written and oral skills.
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s degree in Computer Science, Information Technology, Business, Finance or Engineering
- 2-5+ years business systems analysis, preferably within Information Technology and/or Financial Institution experience
Job Environment & Physical Requirements:
- Hybrid work environment of both on site and remote work
- Sitting for prolonged periods of time
- Telephone for prolonged periods of time
- Computer for prolonged periods of time
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- 2–5 years of business systems analysis experience, preferably in information technology or financial institutions
- Experience working as a Business Systems Analyst independently on medium- to large-scale projects
- Ability to define and solve basic to difficult problems using technical solutions
- Excellent analytical, critical-thinking, and problem-solving skills
- Fundamental experience with product development lifecycles, ideally in an Agile framework
- Excellent interpersonal, written, and verbal communication skills
- Bachelor’s degree in Computer Science, Information Technology, Business, Finance, or Engineering
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
